Effective Communication

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16 Terms

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Communication

The process of exchanging ideas, thoughts, messages, or feelings between two or more people.

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Shannon-Weaver Model

A communication model that includes sender, message, channel, receiver, feedback, and noise or barrier.

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Sender

The source of the message in the communication process.

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Receiver

The person who gets the message in the communication process.

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Feedback

The response of the receiver in a communication exchange.

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Noise/Barrier

Anything that disrupts communication.

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Functions of Communication

Includes control/regulation, social interaction, motivation, emotional expression, and information dissemination.

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Verbal Communication

Communication that involves spoken or written words.

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Non-verbal Communication

Communication through gestures, posture, eye contact, and facial expressions.

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Intrapersonal Communication

Communication with oneself, involving thinking and reflecting.

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Clarity

The principle of effective communication that ensures the message is clear and easy to understand.

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Barriers to Communication

Obstacles that prevent effective communication, including physical, psychological, language, cultural, and organizational barriers.

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Aristotle’s Model of Communication

A communication model that describes the relationship between speaker, speech, and audience.

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Importance of Effective Communication

Builds strong relationships, enhances learning, improves productivity, promotes cultural awareness, and strengthens problem-solving.

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Conciseness

The principle of effective communication that emphasizes avoiding unnecessary words.

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Cultural Barrier

Differences in beliefs and traditions that can hinder communication.