Interpersonal Communication Final

In the context of the five needs served by communication what does affection refer to?

The expression of emotions, warmth, and support

Self-awareness in communication refers to ___?

Understanding one’s thoughts, emotions, and behaviors

What is empathy?

Understanding and sharing the feelings of another person

Communication is a process that relies solely on verbal interactions?

False

Cultural relativism suggests what?

Cultural practices can only be understood within their cultural context

Culture refers to what?

Shared beliefs, values, and practices of a group

In individualistic cultures, personal goals and achievements take precedent over group harmony?

True

Stereotypes are accurate and reliable generalizations about a particular group.

False

The concept of facework refers to the efforts individuals make to maintain and negotiate their social identity

True

Which concept involves the desire to be liked and accepted by others?

Fellowship Face

What term refers to the process of revealing oneself to others?

Self-disclosure

Reflected appraisal is the process of evaluating oneself based on how others perceive and react to us?

True

Which of the following is not a key component of effective interpersonal communication?

Monologue

The term for our tendency to interpret ambiguous information based on what we already believe is called what?

Perceptual Set

What is the process of selecting, organizing, and interpreting information from our senses?

Perception

Johari Window is a model that helps individuals understand:

Their known and unknown selves

What is the legal term for making false spoken statements that harm someone’s reputation?

Defamation

Which term refers to language that can be interpreted multiple ways often due to vagueness of ambiguity?

Ambiguous language

In nonverbal communication, what does vocalics primarily focus on?

The study of vocal characteristics

In nonverbal communication, what does the term haptics refer to?

The use of touch

Something glazing over?

Daydreaming during listening

Hurrier model Matching:

What is hearing? What is understanding? Comprehending? Interpreting? Evaluating? Responding?

Physically perceiving sound; Comprehending the words we have heard; Storing ideas in memory; Assigning meaning to what we’ve heard; Judging the speakers credibility and something; Indicating that we are listening

Language shapes how we think and view the world.

True

What is the stage where relationships dissolve according to the stages of differentiating, circum-something, stagnating, and terminating?

Terminating stage

What class of emotions includes anger, contempt, disgust, jealousy, and envy?

Hostile emotions

How do computer mediated communication technologies effect emotional something something?

Alter how emotions are experienced and expressed

______ involves behaviors such as positivity, openness, assurances, social networks, and shared tasks to maintain a relationship?

Relational Maintenance

Which theory predicts that relationships are formed when the benefits equal or outweigh the costs?

Social Exchange Theory

Which term refers to the desire to stay in a relationship and take responsibility for another’s one being?

Commitment

Matching: Ghosting, Catfishing

Ghosting = abruptly ending communication over social media; Catfishing = Using false information, including stolen or edited photos, to create a fake online persona

Conflict is always harmful to relationships.

False

What are acts of simulation?

Acts of creating false beliefs

What are acts of dissimulation?

Omission and equivocation

Why is detecting deception often difficult?

Truth bias

The ability to understand a message's content and context is known as:

Communication competence

In which context does communication involve explicit verbal communication and limited cues?

Channel-lean context

What is the term for communication between two or more individuals, involving the exchange of thoughts, feelings, and information?

Interpersonal Communication

The transaction model of communication emphasizes:

Simultaneous sending and receiving of messages

What is a channel in communication?

The means through which a message is transmitted

What term refers to the degree to which a communication context provides nonverbal information?

Channel-rich context

Sarah is engaging in self-reflection and self-analysis to understand her thoughts and feelings. Which type of communication is she participating in?

Intrapersonal Communication

What does the content dimension of a message include?

Tangible information, such as facts and statements

What term refers to any stimulus that interferes with the process of communication?

Noise

Communication involving more than two people is known as

Small group communication

A set of explicit guidelines governing communication behavior is known as :

Explicit rule

A communication dyad refers to:

Communication between two individuals

Ethics in communication pertains to:

Morally and responsibly communicating with others

Which of the following is not one of the five needs served by communication?

Dissociation

Which type of communication involves the transmission of messages to large audiences through various media channels?

Mass Communication

Which of the following is not one of the six characteristics of communication?

Static

What term refers to a socially devalued physical or social attribute that may be used to mark someone as different?

Stigma

Which of the following is a central element in the transmission model of communication?

Channel

Gender is solely determined by biological factors and has no connection to communication patterns.

False

Culture has a significant influence on how people perceive and express emotions

True

How is society defined in the context of communication?

A community sharing common symbols and practices

Cultural norms dictate appropriate behavior in various social situations.

True

Gender identity and sexual orientation are unrelated to interpersonal communication

False

Ethnocentrism involves evaluating another culture based on the standards and values of one’s own culture

True

High-context cultures:

Rely heavily on nonverbal cues and context

Gender roles are consistent and unchanging across different cultures.

False

What does “polychromic” refer to in terms of communication?

Engaging in multiple tasks simultaneously

In a high-power-distance culture, what is a characteristic?

Acceptance of unequal power distribution

In low-context cultures, communication tends to be indirect and reliant on contextual cues.

False

Gender roles are:

Culturally defined expectations for behavior based on gender

Cultural differences in communication can lead to misunderstandings and conflicts

True

Nonverbal communication includes only facial expressions and gestures.

False

Which of the following is an example of nonverbal communication?

Making eye contact

What is the primary focus of expressive talk?

Building and maintaining relationships

Image management involves the strategic presentation of oneself to others to create a specific impression

True

The social penetration theory suggests that as relationships progress, communication moves from superficial to more intimate levels

True

How is self-concept influenced, according to the information provided?

By personality, cultural roles, reflected appraisal, and social comparison

What fundamental needs affect self esteem?

Control, inclusion, and affection

The concept of “face” refers to an individual’s physical appearance

False

Which concept involves the desire to be seen as competent and capable?

Competent face

Self esteem refers to the feeling of self-worth and self-acceptance

True

What term refers to the mental picture you have of who you are

Self-concept

The need for inclusion is the desire to be seen as competent and capable

False

Name one benefit of self-disclosure mentioned in the text

Enhanced relationships and trust

Gossip is a form of self-disclosure

True

The “depth” dimension in self-disclosure refers to the breadth of topics disclosed

False

The norm of reciprocity suggests that when someone reveals personal information to you, you are expected to reciprocate by sharing your own personal information

True

Social comparison is the tendency to evaluate ourselves by comparing our abilities, attributes, and accomplishments

True

What does your self-concept consist of?

Perceptions about who you are

What is the term for our natural inclination to pay more attention to negative information that positive information?

Negativity bias

What is the term for the process of selecting certain sensory information while ignoring others?

Selection

When we form judgements about others based on limited information, what are we engaging in?

Stereotyping

What does the term “self-disclosure” mean in interpersonal communication?

The act of giving others information about oneself that one believes they do not already have

What does it mean to be egocentric in perception?

To lack the ability to adopt others’ perceptions

When we attribute the actions of others to their character and not external factors, we’re committing:

Fundamental Attribution Error

What term refers to the tendency to remember the most recent information we receive about a person?

Recency Effect

What terms refers to the belief that one is the center of the universe, leading to biased attributions?

Egocentric

When we tend to give more importance to the information we relieve first, it’s known as the:

Primacy Effect

What is the key term for explanations of behavior that vary according to locus, stability, and controllability?

Attribution

What is the term for the tendency to attribute a wide range of behaviors to a single characteristic of a person?

Overattribution

Which term refers to the tendency to attribute positive actions to our own character but attribute negative actions to external factors?

Self Serving Bias

How can you improve perceptual abilities?

By being mindful or perceptions

What is the term for the process of choosing which sensory information to focus on?

Selection

When we pay the most attention to positive information, we are exhibiting what researchers call a:

Positivity Bias

Which is an attribution mistake?

Overattribution

The process of organizing information into patterns to make sense of the world is called:

Organization