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This set of flashcards covers key concepts related to organizational commitment and withdrawal behaviors in the context of organizational behavior.
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Organizational Commitment
Employees' general desire to remain members of an organization.
Job Performance
An outcome that relates to how well an employee can perform their job duties.
Employee Retention
The ability of an organization to keep the employees it has hired.
Turnover
When hired employees leave an organization for other opportunities.
Affective Commitment
Employees remain because they want to, linked to attachment and identity.
Continuance Commitment
Employees remain because they feel they have to, often due to costs associated with leaving.
Normative Commitment
Employees stay because they feel they should, often due to a sense of duty or loyalty.
Erosion Model
Suggests employees with fewer bonds are more likely to leave the organization.
Social Influence Model
States that employees linked to those who leave are likely to leave as well.
High Turnover
Indicates employees do not stay for long before seeking new opportunities.
Investments in Work
Time, effort, and resources employees invest in their jobs affecting their commitment.
Community Embedment
The extent to which an employee feels connected to their community, affecting their commitment.
Withdrawal Behaviors
Actions by employees to distance themselves from their organization.
Psychological Withdrawal
Mental disengagement from work, such as daydreaming or cyber loafing.
Physical Withdrawal
Physical actions taken to distance from work, like tardiness or absenteeism.
Compensatory Forms Model
Suggests engaging in one withdrawal behavior decreases likelihood of others.
Spillover Model
Engaging in one withdrawal behavior leads to several others at the same time.
Progression Model
Employees incrementally engage in increasingly severe withdrawal behaviors.
Emotional Exhaustion
Burnout from overcommitting to work at the expense of personal life.
Work Family Conflict
Conflict arising from dedicating too much time to work, leading to neglect of family.
Heightened Commitment
Increased commitment levels during an organizational crisis which may lead to negative impacts.