Organizational Commitment in Organizational Behavior

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This set of flashcards covers key concepts related to organizational commitment and withdrawal behaviors in the context of organizational behavior.

Last updated 1:42 AM on 2/26/26
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21 Terms

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Organizational Commitment

Employees' general desire to remain members of an organization.

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Job Performance

An outcome that relates to how well an employee can perform their job duties.

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Employee Retention

The ability of an organization to keep the employees it has hired.

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Turnover

When hired employees leave an organization for other opportunities.

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Affective Commitment

Employees remain because they want to, linked to attachment and identity.

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Continuance Commitment

Employees remain because they feel they have to, often due to costs associated with leaving.

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Normative Commitment

Employees stay because they feel they should, often due to a sense of duty or loyalty.

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Erosion Model

Suggests employees with fewer bonds are more likely to leave the organization.

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Social Influence Model

States that employees linked to those who leave are likely to leave as well.

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High Turnover

Indicates employees do not stay for long before seeking new opportunities.

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Investments in Work

Time, effort, and resources employees invest in their jobs affecting their commitment.

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Community Embedment

The extent to which an employee feels connected to their community, affecting their commitment.

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Withdrawal Behaviors

Actions by employees to distance themselves from their organization.

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Psychological Withdrawal

Mental disengagement from work, such as daydreaming or cyber loafing.

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Physical Withdrawal

Physical actions taken to distance from work, like tardiness or absenteeism.

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Compensatory Forms Model

Suggests engaging in one withdrawal behavior decreases likelihood of others.

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Spillover Model

Engaging in one withdrawal behavior leads to several others at the same time.

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Progression Model

Employees incrementally engage in increasingly severe withdrawal behaviors.

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Emotional Exhaustion

Burnout from overcommitting to work at the expense of personal life.

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Work Family Conflict

Conflict arising from dedicating too much time to work, leading to neglect of family.

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Heightened Commitment

Increased commitment levels during an organizational crisis which may lead to negative impacts.

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