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Flashcards covering key concepts on self-leadership, diversity, equity, inclusion, and related topics.
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Self-leadership
The ability to influence and direct your own thoughts, behaviors, and actions to achieve goals and build a satisfying life.
Self-awareness
The ability to reflect on one’s own psychological processes, emotions, behavior, and relationships with others.
Diversity
Differences between people, including demographic and cognitive differences.
Equity
Removing barriers to ensure fair outcomes, focusing on adjusted support rather than equal treatment.
Inclusion
The experience where individuals feel heard, valued, and involved.
Belonging
The feeling of safety and acceptance for who one is within a group.
Psychological safety
A team climate where individuals feel safe to speak up and make mistakes without fear of negative consequences.
Systems of oppression
Structural patterns in society that advantage some groups and disadvantage others through institutions and power dynamics.
Individual bias
Mental shortcuts or perceptions that are personal to an individual.
Systemic oppression
Embedded structures in society that affect outcomes regardless of individual intent.
Unconscious bias
Automatic, unintentional mental shortcuts that influence judgement and decision-making.
Affinity bias
Favoring individuals who are similar to oneself.
Confirmation bias
The tendency to search for, interpret, or remember information that confirms one's preconceptions.
Stereotyping
Oversimplified and generalized belief about a group of people.
Business case
The argument for diversity, equity, and inclusion based on performance and profit.
Fairness case
The ethical or moral argument for diversity, equity, and inclusion.
Manager vs. Leader
A manager controls processes; a leader inspires and provides vision.
Competing Values Framework
A model categorizing leadership styles based on competing values and context.
GRROW model
A coaching model involving Goal, Reality, Resources, Options, and Way forward.
Assertive communication
Clear, respectful expression of needs and concerns.
Structure of assertive message
The format of an assertive message includes Behavior, Impact, and Request.
Inclusive communication
Communication that is bias-aware, respectful, and accessible.
Inclusive HR practices
Recruitment and evaluation methods that reduce bias.
Diversity vs. inclusion metrics
Diversity metrics focus on numbers, while inclusion metrics focus on the experience of individuals.
Psychological safety criticality
Enables speaking up, learning, and enhances performance.
Hiring similar people issue
Affinity bias affecting recruitment choices.
Fix hiring bias
Implement structured hiring processes and create diverse hiring panels.
Underperformance solution
Combine coaching with confrontation and support.
Team conflict cause
Often arises from differing values and perceptions.
Leader response to conflict
Facilitate dialogue and align team goals.
Leadership driving performance
The chain from Leadership to Communication to Inclusion culminating in Performance.