Organizational Behavior: Chapter 6 Motivating Behavior with Work and Rewards

These flashcards cover key concepts and terminology related to motivating behavior, job design, goal setting, and performance management in organizational behavior.

What are the learning outcomes after studying Chapter 6 on motivating behavior with work and rewards?

You should be able to describe different approaches to job design, discuss employee participation and empowerment, understand goal-setting theory, explore performance management's role in motivation, and describe how organizations use rewards to motivate employees.

What is job design and why is it important?

Job design is how organizations define and structure jobs to enhance employee performance.

What is job specialization?

Job specialization involves breaking jobs down into small component tasks and standardizing them across all workers. It aims for efficiency but can lead to job dissatisfaction.

What is job rotation and its purpose?

Job rotation systematically moves workers from one job to another to minimize monotony and boredom.

What are the three critical psychological states in the Job Characteristics Theory?

The three critical psychological states are experienced meaningfulness, experienced responsibility, and knowledge of results.

What does empowerment in the workplace mean?

Empowerment means enabling workers to set their own work goals, make decisions, and solve problems within their authority.

What is the purpose of setting goals in organizations?

Goals provide a framework for managing motivation, enhance employee performance, and serve as a control device for monitoring organizational performance.

Explain goal-setting theory's main assumptions.

Goal-setting theory assumes that behavior is a result of conscious goals and intentions, influencing behavior and performance.

What is the Balanced Scorecard?

The Balanced Scorecard is a structured performance management technique that identifies measures for customer perceptions, financial performance, internal business processes, and innovation.

What are the two main types of rewards systems in organizations?

Compensation packages that include financial and non-financial rewards and employee recognition programs.