Ethical Leadership - Quiz Two

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Chapter: 5, 8, and 9

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33 Terms

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goal

clarify what needs to be done, how, and by whom through one way communication (directive leadership)

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theory x

managers must use control systems to force employees to work 

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theory y

employees will act in the best interests of the organizations if managers support them

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distributive justice

extent to which an organizational outcome are perceived to be fair

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procedural justice

extent to which decision-making procedures used are perceived to fair

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interactional justice 

extent to which employees perceive that management is transparent and treats employees with respect and kindness

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theory of operant conditioning

organisms approach stimuli that are reinforcing and avoid stimuli that are punishing

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House (1976)

charismatic leadership (charismatic, dominant, self-confident, desire to influence) 

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Burns (1978)

transformational leadership (care about others and doing what is right) 

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Bass (1985)

contemporary transformational leadership 

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idealized influence (charisma) (II)

act as role model, lead by example, inspire confidence, display engaging personality

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inspirational motivation (IM)

communicate vision, inspire commitment,, set challenging goals and high performance standards

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intellectual stimulation (IS) 

challenging status quo, autonomy, and encouragment

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individual consideration (IC)

support followers, listen to others, understand others, coaching/mentoring

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social architect

leaders who use visions and goals to lead and set norms of organizational culture

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motivation

is a function of a rational calculation (ability expectancy x instrumentality x reward valence = ?)

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charismatic influence

idealized influence and inspirational motivation

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authentic leadership

leaders characterized by genuineness, self-awareness, and morality

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stress

the bodies’ reaction to a change that requires a physical, mental, or emotional adjustment or response

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job demands

require sustained effort (associated with stress)

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job resources (1)

achieve work goals - support from others

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job resources (2) 

reduce job demands - job control/autonomy 

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job resources (3)

stimulate growth and development - performance feedback

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emotions

a relatively short, intense, feelings that result from an event

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affective events

situations, objects, or events that trigger an emotion at work 

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affective reaction

workplace emotion

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affect driven behaviors

immediate actions that result directly from affective reactions 

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judgement driven behaviors

actions that result from cognitive evaluative behavior

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surface acting

creates higher levels of cognitive dissonance

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cognitive dissonance

comes from a miss-match among emotions, attitudes, beliefs, and behaviors

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deep acting

trying to experience required emotions 

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intrinsic motivation

motivation is internal to the task itself —> internal drive

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extrinsic motivation

motivation is external to the task at hand —> external drive