Intro to Management Chapter 1 Study Guide

The Purpose of Management is to...

get the "Right Work, Done Well!

Managers will primarily be evaluated on their ability to

successfully accomplish get the "Right Work, Done Well!

What is the "WHAT" in management?

The "what" is about identifying the "Right Work" to be done by the

manager and their organization

What is the "HOW" in management?

The "how" is about understanding the way in

which the manager gets that work "Done Well".

What are the two drivers of the financial value of a business

Profitability and Growth

one of the basic elements of a manager's approach to getting work

assigning responsibility for tasks to others in the organization. This includes designing jobs, creating an organizational structure, integrating and coordinating workflows, and creating a culture that supports the tasks to be done.

Performance Management involves

using tools and practices that assist in managing the organization's activities effectively and efficiently. It starts by recognizing that all work is a process, or a series of steps.

managers need to be

leaders, decision makers, and effectivecommunicators.

very few aspects of management are grounded in

scientific study

the primary focus of this textbookis on the BLANK of management

Purpose

One of the reasons it is difficult to prescribe management practices is that the practices used by managers often depend on the...

unique situations encountered by managers,and those situations are constantly changing.

Management is primarily a

Practice

TRUE OR FALSE: experts looking at various approaches to management at various points in time do not always agree on what they are observing or what managers should be doing.

TRUE

Managing business performance includes:

Process management, measurement, and business improvement

What does getting work "Done Well"' involve?

Assigning responsibility and creating a supportive culture

Which of the following is a key driver of business value?

Pursuing profitability and growth

What is the primary purpose of management?

To get the "Right Work Done Well"

Which is a key managerial skill?

Decision-making and conflict resolution

Which of the following is a part of the "Right Work" that managers need to do?

Creating Vision, Mission, Goals, Strategies, and Plans