WDU203c - Mooc 5 - Week 7

Under what circumstances is remote testing appropriate?

I. It is difficult to access the product/experience.

II. Participants from a variety of geographic locations are needed.

III. Time is limited.

IV. There is a lot of Personally Identifiable Information required.

V. All of the above

A. I, II, III

B. I, IV

C. I, III, IV

D. II and III

E. V

D. II and III

What consideration is not important when deciding what platform or technology solution you will use for testing?

I. Metrics that may be collected

II. Panel access

III. Network speed requirements

IV. Screen, Audio, or other data collection, as appropriate for test

V. None of the above

A. I, II, III

B. I, II

C. II, IV

D. I, III, IV

E. V

E. V

When is it most appropriate to conduct remote moderated testing?

I. Redirection and discussion are required

II. Users can complete tasks without instruction

III. Finding participants local to your lab is challenging

IV. You want to see and explore user's digital contexts

V. All of the above

A. I, II, III

B. I, IV

C. I, III

D. I, III, IV

E. V

D. I, III, IV

What elements should a script include for a remote moderated test?

A. Obtain Consent

B. Make introductions

C. Build rapport

D. Exact instructions for how to complete tasks

E. Set expectations for duration and content of test

F. Set expectations for role of moderator and observer

ABCEF

What preparations should you make ahead of both remote moderated as well as unmoderated testing?

I. Review alternate paths

II. Be online 10-15 minutes early

III. Determine what metrics to collect and how

IV. Obtain informed consent

V. Overrecruit

VI. All of the above

A. I, II, III

B. I, III, IV, V

C. II, IV, V

D. I, IV

E. VI

B. I, III, IV, V