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attribution theory
how accurate is our ability to judge the causes of behavior?
attribution
the process for determining the causes of other peoples behavior
dispositional vs. situational (outside the person)
dispositional
internal causes; traits, intentions, motives
situational
external causes; luck, factors beyond control, environmental factors
explanatory style
optimistic or pessimistic attributions
Errors in Attribution
The tendency to attribute others’ behavior to dispositional causes to a greater extent than is actually justified
We can’t immediately see others’ background causes
Less common in collectivists cultures (East Asia)
self-serving bias
tendency to attribute our own successes to dispositional causes and our failures to situational causes to a greater extent is actually justified
to protect and enhance our self-esteem
cognitive dissonance
dissonance- unpleasant state
conflict or anxiety resulting from inconsistency between one’s beliefs and one’s actions
dissonance is not desired- so we seek to reduce the dissonence
solving dissonance
cigarettes are unhealthy → unpleasent←i smoke
less leads to more effect
the weaker the reasons for engaging in an opposing behavior the stronger the pressure for changing attitudes (and vice versa)
groupthink
the desire for harmony overrides critical thinking and alternative solutions to a problem (Irving Janis)
Ex: Bay of Pigs
when a group has a common goal, people just want to keep the group happy
group polarization
views become more extreme if they are shared by a group
ex: political rallies, hate group meetings
deindividuation
people lose their identities and moral responsibilities in groups
ex: riots
social facilitation
individuals who perform better in pressurized group situations vs. alone
ex: elite athletes
social loafing
individuals who do less when others are around
ex:tug of war scenario
social trap
a situation where short term gains are repeatedly put ahead of long term dangers
ex: deforestation, environmental concerns, social security
robbers cave experiment
realistic conflict theory
negative feelings and competition over recources
frustration-aggression hypothesis
elaboration likelihood model
a theory explaining how attitudes are formed and changed through two routes: the central route and the peripheral route.
the central route to persuasion
focusing on arguments, facts, and logic to arrive at a decision to change behavior
ex: environmental movement
coca-colas new campaign
(central) beverage calories in schools reduced 69%
peripheral route persuasion