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Likert scale:
Respondent indicates their agreement, e.g. strongly agree to strongly disagree
Rating scale:
Respondent indicates a value for their agreement, e.g. 1, 2, 3, 4, 5
Fixed choice option:
List of possible options to tick.
Good questions:
Don’t overuse jargon
Don’t use emotive language or leading questions
Don’t use questions that are double-barrelled or double-negative