2.1 Introduction to Human Resource Management

Human Resource Management

The business function that involves recruitment, training, compensation and motivation of employees to meet business objectives.

Workforce Planning

Forecasting how many and what type of employees are needed now and in the future. It involves gathering and analysing data and then developing responses to the HR needs identified

Labour Turnover

The percentage of workers leaving the business in a period of time.

Recruitment

The process of seeking, finding and hiring people for a position in an organisation.

Training

Teaching employees new skills or improving the skills they already have. Training can be on or off the job

Appraisal

An assessment of an employee's performance; can take many forms including formative, summative or self appraisal

Dismissal

When a business releases an employee from their job, usually because of poor work performance or misconduct.

Redundancy

When the job someone is doing is no longer required, and the business eliminates the position.

Internal factors that affect workforce planning

Structure of the organisation
Size of the organisation 
Budget
Promotion
Flexitime
Motivation

External factors that affect workforce planning

Sociocultural changes
Technological changes
Economic changes
Legal and political changes

Reasons for resistance to change

Self-interest
Low Tolerance
Misinformation
Interpretations of circumstances

strategies for dealing with change

Participation 
Planning
Communication
Negotiation
Manipulation 
Coercion