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corporation
an artificial being, invisible, intangible, and existing only in the contemplation of law
=> functions independently of its owners but is treated as a person with rights and responsibilities
according to the US Supreme Court
joint venture
= strategic allience
when 2 or more businesses enter a relationship by combining complementary resources like capital, technology, or distribution channels for the benefit of all parties
>< acquisition of funds or takeover
block format
(for business letters) single spaced and left justified, a gap between paragraphs, no indent
lean channels of communication
present message or information without immediate feedback or interactions, usually one-way, in a straightforward manner
→ voice message, blog, memo, chat
rich channels of communication
two-way and interactive where both sender and receiver can read nonverbal cues
→ video conferences, face-to-face meetings, etc.
modern business-customer relationship
-Customers tend to judge business as a whole, not sums of its parts
-Rarely have mixed feelings about a business despite numerous touchpoints
-Prefer relationship buying to shopping around
demand for a product
having the DESIRE for a product and the BUYING POWER to pay for it
hazard risk
potential situations that can cause harm or injury to people, property or the environment (food poison at a restaurant)
operational risk
possible risks that result from business daily activities, employee actions, or core process
strategic risks
having a big impact on a company’s long-term plans
self-employment tax
a part of the income a self-employed person pays to the government that is equivalent to a business payroll tax
→ when having no specific/ consistent company | taxes not being deducted from a paycheck
cost-push inflation
when price rises due to limited or scarce commodities
(seafood prices rise due to dead fish)
counter currency
the second currency in an exchange rate quotation
(CAD to VND, meaning that VND is it and CAD is the base currency)
pegged currency
= fixed currency
having a fixed exchange rate to any other country’s currency, usually USD to stabilize the economy
revolving credit account
-Having a credit limit set at the time the account is opened
-Limiting the total amount of money being borrowed and charge interests on outstanding balances
fixed asset
assets that are not liquid and cannot be converted to cash easily (within a year)
→ including machinery, property and buildings
→ different from current assets that are liquid (prepaid expenses, bank accounts or inventory)
operating expenses
category of an income statement, including all expenses needed for daily operational activities that keep a business going
→ advertising, insurance, employee salaries, etc.
cost of goods/ cost of sales
the costs needed for a business to obtain or manufacture a product it sells
→ including raw materials (for manufacturers) or unsold items (for retail businesses)
planned
a characteristic of an effective budget
→ how to best support different departments to deliver a project
→ intergrates all of specialized budgets so that they work in agreement
having thorough product knowledge
the best way an employee can help his business achieve the goal of increasing sales
→ providing excellent customer services
path
following the domain and identifies specific resources that the client is looking for
data mining process
Collecting data and loading it into a data warehouse
Storing and managing data using in-house services or cloud computing
Analysts access the data and determine how to best organize it
The data being presented using a sharable format like graphs
types of data mining techniques
Association rules = market basket analysis: analyzing the relationships between different variables (what products are purchased the most → forecast)
Classification: using predefined classes to assign to objects to describe the characteristics of different variables and their commonalities
Clustering= finding similarities and grouping based on how they are different from other groups
Decision trees: classify or predict an outcome based on a list of criteria or questions
K-Nearest Neighbour= finding the closet variable
Predictive Analysis
Neural networks= similar to human brains
environmental scanning
the process through which businessleaders monitor both internal and external environments to identify developing opporturnities, industry shifts, customer trends or the economy as a whole
→ higher inflation rates (macroeconomic factors),
→ anticipate change, inform strategic planning, and identify risk as well as potential oppoturnities

batch production
a production of items in specific amounts or batches, and is often used to meet specific or short-term market needs
unit production
the production of one item at a time or items in small quantities
mass production
the rapid production of products in large quantities
continuous production
turns out product without stopping
gross profit
→ a good indicator of how well a company keeps its operational cost under control
→ the total revenue after subtracting costs of sales and operational costs
total cost
the composition of fixed cost (fixed expenses that a company is obligated to pay) and variable cost (depending on the production volume)
effective goal
a goal that takes priority over other activities for a better outcome
positioning innovation
a type of innovation that occurs when the purpose of a product being changed
→ the product remains the same but is marketed differently to change customers’ perception of such product and attract sales by creating more invisible features