a law that gives consumers control of their health care
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advance directives
document signed before the diagnosis of a terminal illness, when the individual is still in good health, indicating the person's wishes regarding care during dying
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Client’s Rights
document spelling out rights of persons receiving home health care
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continuity of care
a core of practice in which health care is provided on a continuing basis from admission to discharge and beyond
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grievance
situation in which a consumer feels there are grounds for complaint
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informed consent
permission given after full disclosure of the facts
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Patient Care Partnership
document developed by the American Hospital Association that describes the basic rights to which each patient is entitled
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Resident’s Rights
document that spells out rights of residents receiving care in long-term care facilities