National Pharmacy Services

What national standards should consultation areas meet?

Cleary designated private consultation area, distinct from general public areas of pharmacy, cannot be overheard

What can be approved as a NHS alternative consulation area?

Confidential consultation area at alternative site, a patients home, telephone

Who may the information in a service be shared to?

NHS England, NHSBSA, GP

Describe NMS?

support for people with long-term conditions newly prescribed a medicine to help improve medicines adherence.

Describe the DMS

Essential service, discharge referral, natural follow up

How does NMS/DMS support MO?

Establish patients use and understanding of the medicine, identifying ineffective medicines, identifying side effects, improving clinical, cost effectiveness of medicines

Describe the yellow card scheme?

Helps MHRA monitor the safety of all healthcare products in the UK

What things must be reported to yellow card scheme?

All suspected adverse reactions in new medicine black triangle, all suspected adverse reactions in children, all serious suspected reactions, all medication errors that result in an adverse reaction

Emergency supply?

No Sch2 or 3s, no more than 30 days, levy, SCR access