Chapter_1_-_Marketing_Concepts_-_Tagged

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20 Terms

1
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What is the main focus of a marketing concept?

Satisfying and retaining customers better than rivals.

2
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What are the learning objectives of Chapter 1?

To define marketing, appreciate marketing context and orientation, explain the marketing process, and understand marketing's importance.

3
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How is a marketing-oriented organization defined?

An organization that devotes resources to understanding customer needs, competitor activities, and market trends.

4
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What are the core ingredients of successful marketing?

Satisfying customers, maximizing opportunities, targeting the right customers, and enhancing profitability.

5
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What are the main stages of the marketing process?

Analysis of market conditions, creation of marketing strategy, development of marketing programs, and implementation and control.

6
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Why is marketing important to businesses and the economy?

Marketing activities enhance consumer awareness, impact business performance, and account for a significant portion of buyers' incomes.

7
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What was the focus of the production era in marketing?

Mass production following industrialization.

8
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What characterizes the relationship marketing era?

Focus on developing ongoing relationships with customers to maintain lifetime share of wallet.

9
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What does value-based marketing emphasize?

Proving marketing's long-term financial worth and accountability to organizations.

10
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What is the role of top management in implementing the marketing concept?

Top management must adopt the marketing concept wholeheartedly and incorporate it into their business management philosophy.

11
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What do marketing analyses help organizations understand?

Customers, competitors, market trends, threats, and opportunities.

12
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What are the three broad sets of variables that marketing managers deal with?

Variables relating to the marketing mix, target market strategy, and marketing environment.

13
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What is marketing management?

The process of planning, organizing, implementing, and controlling marketing activities.

14
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Why is understanding the marketing mix crucial for marketers?

The marketing mix ingredients form the basis for implementing the marketing strategy.

15
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What type of communication is now routine in the digital era?

Consumer-to-consumer (C2C) communication.

16
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What are the primary tasks involved in developing a marketing strategy?

Identifying target markets, determining the marketing mix, and executing marketing programs.

17
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What is the significance of analyzing market opportunities?

It helps marketing managers identify viable prospects for business growth and target effectively.

18
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What does the principle of 'analyses first, then strategy development' emphasize?

It underscores the importance of thorough market analysis before developing a marketing strategy.

19
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Why are marketing costs significant for consumers?

Marketing costs consume a sizable portion of buyers’ incomes.

20
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What are some of the current ‘hot’ themes in marketing?

Trends related to digital marketing, social media, and customer relationship management.

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