Chapter 10: Where Do We Go From Here?

What is multicultural competence?

The ability to work and be effective with individuals who are of a culture different from yours.

What are some examples of diversity in our world?

Age, race, sexual orientation, religion, and physical ability.

What is the concept of a Global Village?

The idea that our world is getting smaller every day due to increased mobility and technology that allows us to travel and communicate with people all over the world instantly.

What does it mean to be aware of your own cultural attitudes?

Being aware that your attitudes may be heavily influenced by your own culture and may differ from those of the person you are interacting with.

What does understanding other worldviews involve?

Knowing that other cultures may have ways of seeing and interpreting the world that are markedly different from your own.

What is the development of culturally appropriate interpersonal skills?

Applying knowledge about someone else's worldview to behaviors that appropriately take that knowledge into account, aiming to effect positive change.

What are the Four F Reactions to unfamiliar situations?

The Four F Reactions are natural human responses to potential threats and include Freeze, Flee, Fight, and Fright.

What does the "Freeze" reaction involve?

Stopping to try and interpret a situation that may be a potential threat.

What does the "Flee" reaction involve?

Attempting to escape an uncomfortable or potentially dangerous situation.

What does the "Fight" reaction involve?

Becoming aggressive to defend against the perceived danger if escape is not possible.

What does the "Fright" reaction involve?

Experiencing feelings of anxiety about the potentially dangerous situation.

What are the Five Ds of Difference?

The Five Ds of Difference explain people's reactions to situations in which they feel different and include Distancing, Denial, Defensiveness, Devaluing, and Discovery.

What does "Distancing" involve in the Five Ds of Difference?

Avoiding situations where one feels different, which can occur physically, emotionally, or intellectually.

What does "Denial" involve in the Five Ds of Difference?

Pretending there is no difference between oneself and another, minimizing its importance, or ignoring the differences altogether.

What does "Defensiveness" involve in the Five Ds of Difference?

Trying to protect oneself from acknowledging the difference to avoid discomfort.

What does "Devaluing" involve in the Five Ds of Difference?

Assessing the difference as deficient or less important.

What does "Discovery" involve in the Five Ds of Difference?

Appreciating the difference, recognizing its enriching potential, and seeking opportunities to gain familiarity.

What are the Three Ss of Similarity?

The Three Ss of Similarity explain why we gravitate toward things that are familiar and include Simple, Safe, and Sane.

What does "Simple" mean in the context of the Three Ss of Similarity?

It refers to things that are similar to us or our values being easy or comfortable to understand.

What does "Safe" mean in the context of the Three Ss of Similarity?

It refers to familiar things not being perceived as a threat because we know how to handle them.

What does "Sane" mean in the context of the Three Ss of Similarity?

It refers to familiar things making us feel normal, validated, or affirmed because they align with our values or experiences.

What are the key components of understanding other worldviews?

The key components include learning key historical events, becoming aware of sociopolitical issues, knowing basic values and beliefs, understanding cultural practices, and knowing the dynamics of racism, discrimination, and stereotyping.

What are the key components in developing culturally appropriate interpersonal skills?

The key components include education and training, experience and practice, saying "I don't know" and asking questions, traveling, being an ally, speaking up for oneself, having an attitude of discovery and courage, and developing empathy.