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Social interaction
The process by which we act and react to those around us.
Microsociology
The study of human behavior in contexts of small-scale face-to-face interaction.
Civil inattention
The process where individuals in the same setting demonstrate they are aware of each other's presence without being intrusive.
Agency
The ability to act, think, and make choices independently.
Structure
Recurrent patterned arrangements and hierarchies that influence or limit our choices.
Unfocused interaction
Interaction among people present in a setting but not engaged in direct face-to-face communication.
Focused interaction
Interaction between individuals engaged in a common activity or direct conversation.
Encounter
A meeting between two or more people in a situation of face-to-face interaction.
Nonverbal communication
Communication based on facial expressions or bodily gestures rather than language.
Status
The social honor or prestige accorded to a particular group by other members of society.
Social position
The social identity an individual has in a given group or society.
Dramaturgy (Goffman)
A model of social interaction that views social life as a theatrical performance.
Front region
Settings where individuals act out formal roles, described as 'on-stage performances'.
Back region
Where individuals assemble props and prepare for interaction in more formal settings.
Impression management
The preparation for the presentation of one's social role to others.
Interactional vandalism
The deliberate subversion of the tacit rules of conversation.
Ethnomethodology
The study of how people make sense of what others say and do in daily interaction.
Response cries
Seemingly involuntary exclamations (like 'Oops!') made to demonstrate 'controlled alertness'.
Personal space
The physical space individuals maintain between themselves and others.
Network
A set of direct or indirect social ties that links people to one another.
Social group
A collection of people who regularly interact based on shared expectations and a common identity.
Social aggregate
A collection of people who happen to be together but do not significantly interact or identify with each other.
Social category
People who share a common characteristic (like gender) but do not necessarily interact.
In-group
Groups toward which one feels loyalty and respect; the 'we'.
Out-group
Groups toward which one feels antagonism and contempt; 'those people'.
Primary group
A group characterized by intense emotional ties, face-to-face interaction, and intimacy.
Secondary group
A group characterized by large size and impersonal, fleeting relationships.
Reference group
A group that provides a standard for judging one's own attitudes or behaviors.
Dyad
A social group consisting of two persons.
Triad
A social group consisting of three persons.
Transformational leader
A leader who instills a sense of mission or higher purpose in group members.
Transactional leader
A leader concerned with accomplishing tasks and ensuring members do their jobs.
Asch Experiment
A study showing that many people will discount their own perceptions to conform to group pressure.
Milgram Experiment
A study showing ordinary citizens will obey orders from power figures even if they have horrible consequences.
Groupthink
A process where group members ignore plans of action that go against the group consensus.
Organization
A group with an identifiable membership that engages in collective action for a common purpose.
Bureaucracy
A type of organization marked by a clear hierarchy, written rules, and full-time salaried officials.
Ideal type
A 'pure type' constructed by emphasizing certain traits that do not necessarily exist in reality.
Iron law of oligarchy
The tendency of large organizations toward centralization of power, making democracy difficult.
Oligarchy
Rule by a small minority within an organization or society.
Social capital
The social knowledge and connections that enable people to accomplish goals.
Norms
Rules of conduct specifying appropriate behavior in social situations.
Mores
Norms that are widely adhered to and have significant social and moral meaning.
Folkways
Norms that guide casual or everyday interactions.
Deviance
Modes of action that do not conform to the norms or values held by most members of a society.
Sanction
A mode of reward or punishment that reinforces socially expected behavior.
Laws
Rules of behavior established by a political authority and backed by state power.
Crime
Any actions that contravene the laws established by a political authority.
Anomie
A situation in which social norms lose their hold over behavior, leading to aimlessness or despair.
Conformist (Merton)
Accepts both cultural goals and the conventional means of achieving them.
Innovator (Merton)
Accepts cultural goals but uses illegitimate or illegal means to achieve them.
Ritualist (Merton)
Conforms to standards but has lost sight of the underlying values.
Retreatist (Merton)
Rejects both the dominant values and the approved means of achieving them.
Rebel (Merton)
Rejects existing values and means, working to substitute new ones and reconstruct the system.
Differential association
The theory that criminal behavior is learned through association with others who engage in crime.
Labeling theory
Suggests people become deviant because certain labels are attached to their behavior by authorities.
Control theory
Views crime as the outcome of an imbalance between impulses and the social/physical controls that deter it.
White-collar crime
Criminal activities carried out by those in professional or white-collar jobs.
Corporate crime
Offenses committed by large corporations, such as pollution or false advertising.
Organized crime
Criminal activities carried out by organizations established as businesses.
Cybercrime
Criminal activities conducted by means of electronic networks or information technologies.
Broken windows theory
Proposes that minor acts of deviance and disorder can lead to a spiral of crime and decay.
Community policing
An approach emphasizing crime prevention and reintegrating police within the community.