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Professional Manager
Person employed to manage someone else’s business.
Manager as a Person
Manager as a ______.
Talent and knowledge.
If the people fail, so does the company.
Manager as a Servant
Manager as a _____.
Instrumentality
Mets the needs of the customers.
Manager as a Representative
Manager as a _____.
Represents the board of directors.
Organizational Skills
Management Skills
Ability to conceptualize & apply the management process.
Systematize workflow.
Make decisions.
Communicate with coworkers.
People Skills
Management Skills
Understanding of basic human needs and work motivation.
Financial Management Skills
Management Skills
Effective use of and accounting for the monetary assets of the company.
Technical Skills
Management Skills
Management of physical resources into the operational parameters unique to the organization.
Involve the synthesis of the first three skills (Organizational, People, Financial Management).
Scientific Management
Application of a systematic or scientific approach to the study of organization.
Henri Fayol
[Scientific Management Innovators]
First introduced that management should be an orderly process of task and duties.
Frederick Taylor
[Scientific Management Innovators]
“Father of Scientific Management” Broke down each task into 7 (analyze to improve efficiency).
Frank and Lillian Gilbreth
[Scientific Management Innovators]
Perfected Taylor’s motion method and developed method analysis
Mary Parker Follet
[Scientific Management Innovators]
Pointed out that management is essentially coordination.
Lyndall Urwick
[Scientific Management Innovators]
Introduced the role of the management consultant.
Attempted to classify and codified the word “DONE” on management theories.
Bureaucracy Management
Process of examining the organizational aspects of companies and their workflows—explaining how institutions function and how to improve their performance.
Focuses on the Scalar Principle organizational structure.
Scalar Principle
Deals with the chain of command in an organization.
States that each person should have one boss.
Organizational Behavior and Management
Management approach that looks at the performance and interaction of people within the organization (how people function in groups).
System Analysis Management
Analytical view of an organization as a complete, self-contained unity that interacts within itself and with its environment in a continuous process of interchange and renewal.
Systematic Organization
Management Process
Continuum of functions that the manager must form to ensure smooth operations of an organization.
Planning
Thought and analysis process that results in formal strategy for realizing goals of the organization. During this phase, the manager attempts to prepare for coming changes.
Thinking and analyzing portion
Organizing
The process of assembling necessary resources and people for implementing plan of action.
Develop and organizational structure for putting the plan into action.
Directing
The process of leading the day-to-day tasks. Ensuring the smooth running of facilities.
The most visible of all management functions.
Both leadership and managerial skills come to the forefront.
Controlling
The process of monitoring the standards, measurements, and feedback mechanism to ensure the implementation of the management.
Important points:
Be sure that the instructions given are clearly understood.
Check to ensure that instructions have been followed.
Management by Objectives
A program for managing an organization by setting and monitoring performance objectives.
Human Organizations
Are social systems in the most classic sense.