Lesson 1: Management Planning

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Professional Manager

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25 Terms

1

Professional Manager

Person employed to manage someone else’s business.

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2

Manager as a Person

Manager as a ______.

  • Talent and knowledge.

  • If the people fail, so does the company.

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3

Manager as a Servant

Manager as a _____.

  • Instrumentality

  • Mets the needs of the customers.

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4

Manager as a Representative

Manager as a _____.

  • Represents the board of directors.

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5

Organizational Skills

Management Skills

  • Ability to conceptualize & apply the management process.

  • Systematize workflow.

  • Make decisions.

  • Communicate with coworkers.

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6

People Skills

Management Skills

  • Understanding of basic human needs and work motivation.

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7

Financial Management Skills

Management Skills

  • Effective use of and accounting for the monetary assets of the company.

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8

Technical Skills

Management Skills

  • Management of physical resources into the operational parameters unique to the organization.

  • Involve the synthesis of the first three skills (Organizational, People, Financial Management).

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9

Scientific Management

Application of a systematic or scientific approach to the study of organization.

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10

Henri Fayol

[Scientific Management Innovators]

First introduced that management should be an orderly process of task and duties.

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11

Frederick Taylor

[Scientific Management Innovators]

“Father of Scientific Management” Broke down each task into 7 (analyze to improve efficiency).

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12

Frank and Lillian Gilbreth

[Scientific Management Innovators]

Perfected Taylor’s motion method and developed method analysis

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13

Mary Parker Follet

[Scientific Management Innovators]

Pointed out that management is essentially coordination.

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14

Lyndall Urwick

[Scientific Management Innovators]

  • Introduced the role of the management consultant.

  • Attempted to classify and codified the word “DONE” on management theories.

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15

Bureaucracy Management

  • Process of examining the organizational aspects of companies and their workflows—explaining how institutions function and how to improve their performance.

  • Focuses on the Scalar Principle organizational structure.

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16

Scalar Principle

  • Deals with the chain of command in an organization.

  • States that each person should have one boss.

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17

Organizational Behavior and Management

  • Management approach that looks at the performance and interaction of people within the organization (how people function in groups).

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18

System Analysis Management

  • Analytical view of an organization as a complete, self-contained unity that interacts within itself and with its environment in a continuous process of interchange and renewal.

  • Systematic Organization

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19

Management Process

Continuum of functions that the manager must form to ensure smooth operations of an organization.

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20

Planning

  • Thought and analysis process that results in formal strategy for realizing goals of the organization. During this phase, the manager attempts to prepare for coming changes.

  • Thinking and analyzing portion

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21

Organizing

  • The process of assembling necessary resources and people for implementing plan of action.

  • Develop and organizational structure for putting the plan into action.

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22

Directing

  • The process of leading the day-to-day tasks. Ensuring the smooth running of facilities.

  • The most visible of all management functions.

  • Both leadership and managerial skills come to the forefront.

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23

Controlling

  • The process of monitoring the standards, measurements, and feedback mechanism to ensure the implementation of the management.

Important points:

  • Be sure that the instructions given are clearly understood.

  • Check to ensure that instructions have been followed.

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24

Management by Objectives

A program for managing an organization by setting and monitoring performance objectives.

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25

Human Organizations

Are social systems in the most classic sense.

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