Chapter 4.1: e-commerce and e-government

Electronic Commerce

The exchange of goods, services, and money among firms, between firms and their customers, and between customers, supported by communication technologies and, in particular, the internet.

Business to consumer

Electronic commerce transactions between businesses and end customers

Business to business

Electronic commerce transactions between partners, such as suppliers, manufactures, and distributors.

Consumer to consumer

Electronic commerce transactions taking place solely between consumers.

Consumer to business

Electronic commerce transactions in which consumers sell goods or services to businesses.

Social commerce

Leveraging social networks to build lasting customer relationships, advertise products, or otherwise create value

Mobile commerce

Any electronic transaction information interaction conducted using wireless, mobile device, and mobile networks that leads to a transfer a realtor or perceived value in exchange for information, services, or goods.

E-government

The use of information systems to provide citizens, organizations, another government agencies with information about an access to public services.

Government to citizens

Online interactions between federal, state, and local governments, and their constituents.

Government to business

Electronic commerce that involves the countries government

Government to government

Electronic interactions that take place between countries or between different levels of government within a country.

Online banking

The use of the Internet to conduct financial transactions

Electronic bill pay

The use of online banking for bill paying.

Mobile banking

Conducting financial transactions using mobile devices

Online brokerage

The use of the Internet to obtain information about stock quotes and manage financial portfolios.

Fintech

Technologies that support activities in the financial sector