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Attributions
explanations we make about why someone behaved a certain way (either because of the person or the situation)
Dispositional attributions
explaining behavior based on internal traits like personality, character, or effort (ex: “he failed because he’s lazy”)
Situational attributions
explaining behavior based on external factors like environment or circumstances (ex: “he failed because the test was unfair”)
Explanatory style
the way someone usually explains good and bad events in their life
Optimistic explanatory style
seeing bad events as temporary and specific, and good events as lasting (ex: “I did bad this time, but I’ll do better next time”)
Pessimistic explanatory style
seeing bad events as permanent and personal, and good events as temporary (ex: “I always mess up, I’m just bad at this”)
Actor/observer bias
when you explain your own behavior with situations but explain others’ behavior with personality
Fundamental attribution error
when you focus too much on someone’s personality and ignore the situation when explaining their behavior
Self
serving bias
Internal locus of control
believing you control your own success and outcomes through your actions
External locus of control
believing outside forces like luck, fate, or other people control your life
Mere exposure effect
the more you are exposed to something, the more you tend to like it (even if you didn’t at first)
Self
fulfilling prophecy
Social comparison
evaluating yourself by comparing yourself to others
Upward social comparison
comparing yourself to someone better than you, which can motivate you or make you feel worse
Downward social comparison
comparing yourself to someone worse than you, which can boost your confidence
Relative deprivation
feeling like you have less or are worse off compared to others, even if you’re actually doing okay
Stereotype
a generalized belief about a group of people that may not be accurate but is applied to everyone in that group
Cognitive load
the amount of mental effort being used
when it’s high, people rely more on shortcuts and stereotypes
Prejudice
a negative attitude or feeling toward a group based on stereotypes, not actual experience
Discrimination
acting on prejudice by treating people unfairly or differently
Implicit attitudes
unconscious beliefs or feelings that affect behavior without you realizing it
Just
world phenomenon
Out
group homogeneity bias
In
group bias
Ethnocentrism
believing your culture or group is better than others
Belief perseverance
continuing to believe something even after being shown evidence that it’s wrong
Confirmation bias
only paying attention to information that supports your existing beliefs and ignoring the rest
Cognitive dissonance
the uncomfortable feeling when your beliefs and actions don’t match, causing you to change one to feel better
Social norms
unwritten rules about how people are expected to behave in a group or society
Social influence theory
the idea that people’s thoughts and behaviors are affected by others around them
Normative social influence
conforming because you want to fit in or be accepted by others
Informational social influence
conforming because you think others know the correct answer
Persuasion
the process of trying to change someone’s attitudes or beliefs
Elaboration likelihood model
explains two ways people are persuaded: through deep thinking or surface
Central route
persuasion that happens through careful thinking, logic, and strong arguments
Peripheral route
persuasion based on things like attractiveness, popularity, or emotions instead of logic
Halo effect
when one positive trait (like attractiveness) makes you assume other positive traits
Foot
in
Door
in
Conformity
changing your behavior or opinions to match a group
Obedience
following orders from someone in a position of authority
Individualism
a culture that values independence and personal achievement
Collectivism
a culture that values group goals and teamwork over individual success
Multiculturalism
respecting and accepting different cultures within a society
Group polarization
when group discussions make opinions stronger or more extreme
Groupthink
when a group values agreement so much that it ignores better ideas or alternatives
Diffusion of responsibility
when people feel less responsible to act because others are present
Social loafing
putting in less effort when working in a group than when working alone
Deindividuation
losing self
Social facilitation
performing better on simple tasks when others are watching, but worse on difficult tasks
False consensus effect
overestimating how much other people agree with your opinions
Superordinate goals
shared goals that require different groups to work together to achieve them
Social traps
situations where people act in their own interest but it ends up hurting the group
Industrial
organizational (I/O) psychologists
Burnout
extreme physical and mental exhaustion caused by long
Altruism
helping others without expecting anything in return
Prosocial behavior
any action intended to benefit or help others
Social debt
the feeling that you owe someone after they help you
Social reciprocity norm
the expectation that people will return favors and help those who helped them
Social responsibility norm
the belief that people should help those who are in need
Bystander effect
people are less likely to help someone when others are around
Situational variables
aspects of the environment that influence behavior (like number of people or setting)
Attentional variables
factors that affect whether you notice something and decide to act (like being distracted or not noticing a problem)