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Which of the following spatial considerations should the medical assistant make when checking in a patient?
18 inches to 4 feet
Which of the following classes of fire extinguisher should be used on flammable liquids?
Class B
A medical assistant is working with a patient who has a cognitive impairment that causes them to display short-term memory loss. Which of the following ways should the assistant adapt to this barrier?
Provide easy-to-read handouts
A medical assistant is examining a patient who has a third-degree burn on their hands. Which of the following is a first aid procedure the assistant can perform?
Separate the patient's burned fingers
Which of the following is a component of medical terminology used to ensure the ease of pronunciation?
Combining vowel
A patient informs a medical assistant that they get headaches when they read from a computer monitor. The assistant should enter this information into which of the following locations when using SOAP approach to organizing medical records?
Subjective
Which of the following assessments of a patient's pulse is demonstrated by a extremely strong and full feeling?
Bounding pulse
Which of the following aseptic techniques can be achieved using dry heat, moist heat, ultraviolet light, gas, chemicals, or ionizing radiation?
Sterilization
Which of the following coaching recommendations should a medical assistant provide when educating a patient and their family on reducing the spread of infection?
Routinely wash hands before and after meals
Which of the following pulmonary function tests involves measuring the oxygen saturation of a patient's blood by placing a probe on their finger?
Pulse oximetry
If a medical assistant experiences an exposure to a infectious disease via a human bite, which of the following steps should they take first?
Immediately flush the exposed area following the exposure
A medical assistant drops an instrument on the floor while setting up a sterile tray for a procedure. They pick up the instrument and place it back on the sterile field. A few days after the procedure, the patient calls the office concerned that the area surrounding the procedure site is infected. Which of the following torts has the assistant committed?
Negligence
Which of the following section of the clinical medical record includes a collection of the patient's subjective data obtained by a medical assistant during the clinical intake process?
Health history
Which of the following conditions involves an overload of iron in the body?
Hemochromatosis
When performing venipuncture, which of the following is the correct order of draw?
Green, lavender, gray
A medical assistant is billing a patient's third-party payer for today's office visit. Which of the following documents does this require?
An 837P/CMS-1500 claim form
A medical assistant is speaking with a patient about their social history and the assistant notices the patient is fidgeting and appears anxious. Which of the following nonverbal communication styles is the patient exhibiting?
Passive communication
A medical assistant calls a patient from the waiting area to obtain a specimen. Which of the following actions should the assistant do first?
Identify the patient
Which of the following is a positive nonverbal behavior?
Leaning towards the other person
Which of the following means the absence of infection or infectious materials?
Asepsis
A medical assistant is sorting mail and is not sure where a particular piece of mail should go. Which of the following steps should the assistant take?
Ask the office manager or provider how to distribute the item
A medical assistant is labeling a blood sample for anemia. Which of the following tests should the assistant label on the requisition form?
STAT-CRIT hematocrit
When assisting a provider with a punch biopsy of a mole, which of the following tasks should a medical assistant anticipate?
Receive and prepare tissue specimens for processing
A medical assistant is cleaning an examination room after assisting a provider with a biopsy. Which of the following actions should the assistant take?
Dispose of a scalpel in a properly labeled, puncture-proof container
A medical assistant is preparing to apply a transdermal patch for a patient. Which of the following is the correct method?
Apply the patch directly to the skin to maintain effectiveness
A medical assistant is performing a scratch allergy test on a patient's back. Which of the following distances describes the correct spacing for the small amounts of allergen scratched onto the skin?
1 to 1 1/2 inches
Overwhelming experiences often cause which of the following conditions?
Post traumatic stress disorder (PTSD)
A medical assistant is cleaning countertops and other surfaces after a surgical procedure. Which of the following disinfectants should the assistant use for this purpose?
A 1:10 bleach and water solution
Which of the following instructions should a medical assistant give a patient when administering an enteric-coated tablet?
"Swallow the tablet whole with a glass of water"
According to the Controlled Substances Act, which of the following is true regarding the storage of controlled substances in the office?
Controlled medications should be stored in a locked cabinet
Which of the following information should a medical assistant verify at every office visit?
Allergies
Which of the following tasks should a medical assistant have a patient complete prior to gowning for a physical examination to ensure that the patient is more comfortable and to make the examination easier for the provider?
Have the patient empty their bladder
Which of the following is a root word?
Poly
Which of the following types of allergy testing involves applying an allergen to the skin to help detect delayed allergic reactions?
Patch testing
If a provider writes a prescription for a patient to take a medication BID, how many times a day should the patient take the medication?
Twice
A medical assistant is preparing to administer buccal medication to a patient. The assistant should instruct the patient to place the medication in which of the following places?
Between the cheek and gums
Which of the following is a safeguard for all health care employees and patients who may be at risk of exposure to potentially infectious?
Standard precautions
Which of the following actions should a medical assistant take when dealing with an angry patient?
Allow the patient to talk through their anger
Which of the following elements is a component of the standard precautions use of personal protective equipment (PPE)?
Masks
Which of the following cell structures provides energy for cells?
Mitochindria
Which of the following techniques should a medical assistant use when bandaging a wound with a roller bandage?
Wrap the wound from distal to proximal
Which of the following statements describes the doctrine of professional discretion?
When a patient requests a copy of their medical records, the provider may choose not to disclose all of the patient information
Which of the following can prevent a patient from comprehending an informed consent?
Language barrier
When obtaining a rectal temperature from an infant, which of the following describes how far a medical assistant should insert the probe?
The thermometer should be inserted 1/2 inch into the rectum
A medical assistant is scheduling a procedure at a local facility for a patient. Which of the following steps should the assistant take first?
Verify insurance will cover the procedure
A medical assistant needs to draw a blood glucose level on a patient. Which of the following tubes should they use?
Gray top tube
The abbreviation PRN stands for which of the following?
As needed
Which of the following eating disorders is demonstrated by purging, use of laxatives, and mood swings?
Bulimia nervosa
Which of the following aseptic techniques involves using sound waves to vibrate and cleanse surgical instruments?
Ultrasonic sanitization
Which of the following terms should a medical assistant use to tell a provider that a patient is having discomfort and difficulty with breathing?
Dyspnea
A medical assistant has orders to collect blood cultures, a CBC, a prothrombin time (PT), and an iron panel. They forget to draw for the PT. Which of the following actions should the assistant take?
Keep the specimens previously collected and draw the PT
A patient's insurance company calls the office to obtain additional information regarding a recently submitted claim. Which of the following regulations allows the office to release this information to an insurance company without a written authorization?
The HIPAA Privacy Rule
A medical assistant is helping a provider who is caring for a patient with a laceration. Which of the following should the assistant recognize is the first step of first aid administration in this situation?
Ensure bleeding of the laceration is under control
A medical assistant is collecting a health history from a patient who exhibits moderate hearing loss. Which of the following actions should the assistant take?
The assistant should face the patient and speak clearly
In which of the following positions should a medical assistant place an 18-month-old patient when administering ear drops to the right ear?
Right ear facing up with the earlobe pulled down and back
A medical assistant is preparing the autoclave for the sterilization process. Which of the following temperatures is recommended to effectively perform sterilization?
121 to 123 C (250 to 255 F )
Which of the following examples of patient coaching addresses disease prevention?
Providing information on the importance of recommended vaccines
Which of the following types of masks is considered a respirator and required when caring for a patient who has COVID-19?
N-95 mask
Which of the following examinations assesses a patient's color perception and aids in detecting color blindness?
Ishihara test
Which of the following cell structures is instrumental in helping the body mobilize and secrete mucus from the respiratory tract?
Cilia
A medical assistant is composing business correspondence using the simplified letter style. Which of the following features should the assistant use?
Center aligned dateline and salutation
Which of the following supplies are required for proper handwashing technique?
Paper towels
Which of the following is an advantage of using an electronic practice management software for scheduling appointments?
Ability to generate reports
A patient reports severe headaches and chronic tingling in their arms and legs. To which of the following specialties should the provider refer the patient for a consultation?
Neurology
When performing routine follow-up calls to patients, which of the following actions should a medical assistant take first to notify the provider if the patient provides an unsatisfactory progress report?
Notify the provider immediately
A medical assistant is weighing a patient that is 72kg. Which of the following values is the patient's weight converted to pounds?
158.4
A medical assistant is processing a referral to transition the care of a patient who has less than 6 months to live. To which of the following care facilities will the medical assistant refer the patient?
Hospice care facility
Which of the following is a medical assistant required to document in the electronic health record (EHR) when administering immunizations to patient?
Lot number
If an EKG tracing has an upward and downward movement of the waveform, which of the following types of artifacts is indicated?
Wandering baseline
In which of the following quadrants is the gallbladder located?
Right upper quadrant
A medical assistant is performing intake for a 6-month-old patient. Which of the following measurements is required to complete the pediatric growth chart?
Head circumference
Which of the following defines the process of sterilization?
Killing all pathogenic organisms and spores
Which of the following is defined by 9 calories per gram?
The number of calories from fat
A medical assistant has acquired a preauthorization for a patient's referral to a specialist. Which of the following is a reason for the insurer to deny the claim submitted by the specialist?
The specialist provided the service after the expiration date of the preauthorization
A patient arrives at the provider's office with a laceration on their right forearm, and the provider determines the patient will need sutures. Which of the following supplies should the medical assistant hand to the provider?
The needle holder with the suture attached
A medical assistant in an outpatient facility is preparing a patient for a venipuncture. Which of the following actions should the assistant take to confirm the patient's identity?
Ask the patient to state and spell their full name and provided their date of birth
Which of the following actions is within the scope of practice for a medical assistant?
Providing first aid procedures
Prior to running an EKG tracing, which of the following is the final step a medical assistant should take to ensure the tracing will be clear with a horizontal baseline?
Double-check the electrodes' attachment
A medical assistant is performing a drug test on a patient. The temperature of the urine sample should be within which of the following temperature ranges for the sample to be usable?
32 to 38 C (90 to 100 F)
Which of the following should a medical assistant with hemostasis following completion of a venipuncture procedure?
The assistant should tell the patient to hold pressure on the site
A medical assistant is collecting a forensic specimen at the request of an employer. Which of the following people should sign the documentation for the specimen, according to the chain of custody protocol?
The employer who requested the specimen
A patient comes to the clinic with dysuria, discharge from the penis, and pain in the lower abdomen. A medical assistant should recognize these as manifestations of which of the following disorders?
Gonorrhea
A medical assistant is preparing to perform a capillary collection from a patient who has poor circulation in their hands. Which of the following techniques should the assistant use to increase circulation at the collection site?
Warm the patient's hand
In addition to receiving a paper copy of their prescription, a patient has requested that the prescription be called in to their pharmacy. After calling the pharmacy, which of the following actions should the medical assistant take to complete this request?
Provide the patient with a copy of the prescription with "Copy only" written in it
During which of the following activities is it necessary for a medical assistant to use personal protective equipment (PPE)?
Administering injections
A medical assistant is preparing to draw venous blood samples. OSHA regulation require the assistant to wear which of the following pieces of personal protective equipment while performing this procedure?
Gloves
A medical assistant has just completed a successful blood draw. Which of the following information should they record on the labels of the venipuncture tubes prior to transport?
Initials of collector and the time collected
Which of the following methods is the best way to measure the amount of body fat on a patient?
Body mass index (BMI)
Which of the following dictates the operations of physician office clinical laboratories?
Occupational Safety and Health Administration (OSHA)
When obtaining a blood pressure reading, which of the following describes how high a medical assistant should inflate the cuff?
To approximately 30 mm Hg above the previously measured radial pulse reading
Which of the following does a Snellen chart measure?
Visual acuity
A medical assistant is preparing to perform a capillary puncture on an adult. Which of the following fingers should they choose?
Middle
A medical assistant is preparing a patient for a urine creatinine test. Over which of the following periods of time should the assistant instruct the patient to collect the specimen?
12 hr
According to the CDC, which of the following should be done if a medical assistant's hand are visibly soiled?
Use soap and water, and scrub for a minimum of 15 seconds
Which of the following is the correct placement for lead V4?
Fifth intercostal space at the midclavicular line
Which of the following can result from the use of outdated or incorrect codes on a billing claim?
Reduction of payer reimbursement
A medical assistant is preparing a patient for a flexible sigmoidoscopy examination. In which of the following positions should the assistant place the patient?
Left lateral postition
A 45-year-old female patient comes in for their annual physical. For which of the following screening screenings should the medical assistant provide information?
Mammography screening
Which of the following preventative screenings are matched correctly with the age at which they should be initially completed?
Colonoscopy, 45 year old
A medical assistant is reviewing the medical history of a patient who regularly comes with coal and wood dust. The assistant should recognize that this patient is at an increased risk for developing which of the following disorders?
Emphysema