Chapter 14 - Notes from class

Leadership

defined as a dynamic, influence relationship among leaders and followers who intend real change that reflects their shared purposes.

Peter Drucker

Management is doing things right, leadership is doing the right things

- 50-80% of managers are incompetent
Why? - Inability to deal with perplexity of organizations

Admiral Hopper said

"You manage things, you lead people"

Stable aspects of leadership

Personality, Intelligence, Ethics, Values, culture

Self-awareness

being aware of the internal aspects of one's nature, such as personality traits, beliefs, emotions, attitudes, and perceptions
- Value and difficulty of knowing yourself

Big 5 Personality (relatively stable)

1. Openness
2. Conscientiousness
3. Extraversion
4. Agreeableness
5. Neuroticism

Which trait correlates closely with productivity

Conscientiousness

Strongest correlation to organizational Dysfunctionalism

Neuroticism

Locus of Control

the extent to which a person believes her circumstances are a function of either her own actions or of external factors beyond her control
Cognitive dissonance, EQ, Attribution

Authoritarianism

The belief that power and status differences are appropriate within hierarchical social system such as organizations

Machiavellianism

Behavior directed at gaining power and control of others

Self-efficacy

you think you have the skills to do something (how confident am I in completing the task you gave me?)

Self-esteem

you believe in yourself (view of self worth)

Hofstede's Dimensions

Individualism vs. Collectivism, Power distance, Uncertainty avoidance, Masculinity vs. Femininity, Indulgence vs. Restraint, Long vs. Short-term orientation

Cultural Intelligence (CQ)

Cognitive, emotional, physical
- Cognition + affect = human behavior

GLOBE Value dimensions

- Gender differentiation
- High vs low context

Perception and Attribution Theory

Explain our or other's behaviors and accomplishments by Internal factors (individual effort) or external factors (luck, environment, resources...)

Fundamental attribution error

You think you succeed because of internal factors and you succeed because of external factors. (or you can switch it to failure being external for you and internal for others)

Humans are neurologically, biologically, and physically wired to.....

FEEL first and then THINK

Dimensions of EQ

1. Self-awareness: being aware of your own feelings
2. Self-management: managing your own emotions
3. Social awareness (empathetic piece)
4. Social Management (should improve relationships)
- Social Skills: effectively handling emotions of others

What should you modify in response to given stimulus

Behavior

How can you improve your EQ

- Slow down
- Keep a record
- Hold yourself accountable (don't blame others)
- Stop Negative self-talk*
- Learn conflict resolution*