Patient Interviews

What are key nonverbal communication elements during a patient interview?

Posture, gestures, facial expressions, eye contact, and touch.

What verbal communication aspects should be considered in patient interviews?

Word choice, tone, pace, and volume.

What demeanor should a healthcare provider project during a patient interview?

A calm and open demeanor.

What are important factors for setting up a productive patient interview?

Choose a private, quiet space, avoid distractions, dress professionally, and maintain comfortable personal spacing.

What type of questions should be used to gather subjective data from patients?

Open-ended questions to encourage sharing and closed/direct questions for specific information.

What should be avoided during patient interviews?

Providing false reassurance, giving unwanted advice, distancing, using professional jargon, leading questions, interrupting, and using WHY questions.

How should healthcare providers communicate with young children?

Focus on the caregiver, use a calm, friendly face and voice, call the child by name, and use short, simple questions.

What are effective communication strategies for interviewing adolescents?

Offer respect, be honest, stay professional, focus on the person, save difficult topics for the end, and give positive reinforcement.

What considerations should be made when communicating with older adults?

Use the patient's last name, allow for a longer interview, adjust pace, and accommodate physical limitations.