Chapter 1: Supply Chain Management: An Overview

QA flashcards covering key concepts from Chapter 1 notes.

What are two key ingredients for success in today’s highly competitive global environment, according to the Introduction?

Supply chain management and logistics.

Why must organizations transform themselves to survive in the global environment?

To survive in the intensely competitive, global environment.

Besides private organizations, which other types of organizations benefit from supply chain management?

Public and nonprofit organizations.

What are the benefits mentioned for implementing supply chain best practices?

Improved efficiency and effectiveness leading to competitive advantage.

What is the 'extended enterprise' concept in supply chain management?

An extended enterprise that crosses the boundaries of several firms to coordinate the related flows of all the companies.

What are the major external change drivers identified in this chapter?

Globalization; Technology; Organizational consolidation and power shifts; The Empowered Consumer; Government Policy and Regulation; Sustainability.

What is the triple bottom line (TBL) in sustainability?

People, planet, and economy (growth).

What does SSCM stand for, and what does it signify?

Sustainable Supply Chain Management; it shifts focus from single-firm operations to sustainable, risk-aware practices across the supply chain.

What is the bullwhip effect and how can it be mitigated?

The amplification of demand variability up the supply chain; mitigated by sharing point-of-sale data and improved information-sharing.

What does ASNs stand for and what is its role in supply chain coordination?

Advance Shipment Notices; notices used to coordinate shipments and improve logistics efficiency.

Name a collaborative practice that emerged to improve retailer services in the 1980s and 1990s.

Shared cost savings and improved customer service (along with practices like ASN and rainbow pallets).

What is Porter’s Value Chain used for in competitive analysis?

A complementary tool for competitive analysis and strategy.

What does 'product flow' refer to in the concept development?

A two-way flow in today’s environment.

What major deregulation and market leadership shifts occurred in the 1980s and 1990s?

Deregulation of transportation and financial institutions; emergence of large retail giants as market leaders with increased buying power.

Name three of the twelve major supply chain issues listed in the chapter.

Examples include: Supply Chain Networks; Complexity; Inventory Deployment.