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Aim of interviews
to understand why people behave, case oriented and aim to go in depth
Aim of surveys
to measure how people behave, variable oriented an aim to generalize
Strengths of interviews
understand culture/value/meanings, understand events and their interpretation, probe further into assumptions made by quantitative studies
Individual face to face interviews
best for open ended questions, good for follow up questions, good for picking up body language/vocal cues
Telephone interviews
gives researcher ability to gather info quickly, wide geographical access, cannot see body language, can make people more comfortable
Online interviews
less personal, useful in small scale studies in combination with other tools, quick and easy to reach geographically dispersed interviewees
Email/chat interviews
less detailed, can be synchronous or asynchronous
Structured interviews
closed and simple questions, asked in a sequence to eliminate interview bias, used mostly in surveys
Unstructured interviews
open and more complex questions, can vary in the order of questions, no set structure and can allow more flexibility
Semi-structured interviews
order of questions can vary, some factual some probing questions, questions can be more general, can provide more valid data, not easy to compare answers
Focus groups
members can provoke others to consider their own views, can also deter people from speaking freely, the researcher is more of a mediator than interviewer
Ethical considerations for interviews
informed consent, confidentiality, avoid bias, risk of causing harm to participants regarded unacceptable
Bias as a problem in interviews
threat to validity, interview effect (more social acceptable answer), prejudices of interviewer
Analysis of interview data
reducing the data, coding the transcription, drawing conclusions
Thematic coding
age, country, coding is not just labelling but connecting and linking words/segments - create themes by combining similar codes
Why use participant observation?
observes what people act not just talk, more reliable than a one off interview, gives reliable representation of how people behave
How to do a participant observation
being approachable, choosing an acceptable site, write notes as detailed as possible
Ethical considerations in participant observations
signatures for consent, covert observation can reduce the researcher affecting participant behaviour