Addressing Problems Before Taking Critical Action

This set of flashcards covers key concepts from the chapter on addressing employee-related problems before extreme measures are necessary. It emphasizes prevention, management practices, and legal considerations regarding workplace issues.

Chronic absenteeism

A pattern of frequent absences from work, often exceeding accepted standards.

Disciplinary action

Actions taken by management in response to employee behavior that violates company policies.

Employee privacy

The right of individuals to keep personal information confidential in the workplace.

Sexual harassment

Unwelcome sexual advances or behavior that creates an intimidating or hostile work environment.

Workplace violence

Any act or threat of physical violence, harassment, intimidation, or other disruptive behavior in a workplace.

Participative management

An approach where employees are involved in decision-making processes.

Polygraph Protection Act

A law limiting the use of lie detector tests in employment situations.

Counseling

A process where supervisors provide guidance to employees to address work-related issues.

Employee assistance program

A workplace program designed to help employees with personal problems that may affect their job performance.

Progressive discipline

A process of increasing consequences for repeated violations of company policies by an employee.

Zero tolerance policy

A strict policy that allows no exceptions or leniency in addressing violations.

Human resources (HR)

The department in an organization that manages employee relations, recruitment, and compliance with labor laws.

Access to employee records

The rights regarding who can view or obtain information from an employee's personnel file.

Absenteeism policy

A set of guidelines outlining how absenteeism is addressed and managed in an organization.

Drug testing

A process of testing employees for illegal substances, typically as part of hiring or workplace safety policies.

Confidentiality

The obligation to protect personal information from unauthorized disclosure.

HIV testing regulations

Guidelines governing when and how employees can be tested for HIV in relation to workplace safety.

Employee participation

The involvement of employees in decision-making processes to foster engagement and commitment.

Documentation of counseling

Records kept regarding counseling sessions with employees to ensure accountability and track issues.

Employee feedback

Input and opinions provided by employees regarding their job roles, workplace environment, and management practices.