AECH2113 Quality Assurance - Quality Standards Flashcards

Flashcards covering key concepts and standards discussed in the lecture notes.

What is the purpose of quality standards?

To ensure consistent process and product quality through guidelines, systems, methods, requirements, and specifications.

What does ISO stand for?

International Organization for Standardization

Why are quality standards important?

To increase customer satisfaction, improve product safety, ensure regulatory compliance, reduce errors and recalls, support a globalized marketplace, and gain a competitive advantage.

What are the 7 principles of quality management that apply to quality standards?

Customer Focus, Leadership, Engagement of People, Process Approach, Improvement, Evidence-based Decision-making, and Relationship Management.

Name some prominent quality standards.

ISO 9000, ISO 9001, US FDA, IATF 16949, IAQG 9100

What is ISO 9000 primarily concerned with?

Quality management

List the 3 conformance standards of ISO 9000.

ISO 9003, ISO 9002, ISO 9001

What are the 8 quality management principles of ISO 9000:2000?

Focus on your customers, Provide leadership, Involve your people, Use a process approach, Take a systems approach, Encourage continual improvement, Get the facts before you decide, and Work with your suppliers.

What must be determined and documented for ISO 9001 certification?

Quality policy, objectives, and commitment.

What does ISO 14000 deal with?

Environmental management

Name the teams involved in ISO Certification.

Management Team, Documentation Team, Calibration Team, Audit Team, and Review Team.

What are the three possible certification outcomes?

Approved, Conditionally Approved, Not Approved

Describe how TQM relates to ISO 9000.

ISO 9000 sets a system for policy deployment, while TQM is a philosophy of perpetual improvement. ISO is a basis for TQM implementation. TQM is ISO plus.

What is BS 5750?

A British standard on quality systems equivalent to ISO 9000.

What is DNV GL certification used for?

Ensuring the reliability of components and systems in the face of marine hazards, mainly in the marine and offshore sector.

What is the mission of the American Bureau of Shipping (ABS)?

To promote the security of life, property, and the natural environment through standards for marine and offshore assets.

What is the purpose of Allied Quality Assurance Publications (AQAP)?

To define standards for Quality Assurance of defense products for NATO member countries.

What is the aim of the GCC Standardization Organization (GSO)?

To unify standardization activities, promote intra-trade, consumer protection, and the development of Gulf industries.

What is the purpose of ISO 29001?

To define quality management system requirements for the petroleum, petrochemical, and natural gas industries.

Which leading standards setting body governs the oil and gas industry?

The American Petroleum Institute (API).

List examples of activities related to standards and quality assurance.

Standards, Metrology, Conformity, and Training