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Identification and selection
project identification and selection identifies potential development projects, classifies and ranks these projects, and then selects projects for development
organizations vary as to how they identify project and all methods of identification have strength and weakness
Value chain analysis
used in analyzing an organization’s activities to determine where value is added to products and/or services and the costs incurred for doing so; it usually also includes a comparison w/ the activities, added value, and costs of other organizations for the purpose of making improvements in the organization’s operations and performance
Top management
Wide scope
Functional area
narrow scope
Evaluation criteria when classifying and ranking projects
value chain analysis
strategic alignment
potential benefits
resource availability
project size/duration
technical difficulty/risks
Value chain analysis
extent to which activities add value and costs when developing products/services (ex. UPS)
Strategic alignment
extent to which the project is viewed as helping the organization achieve its strategic objectives and long-term goals (ex. Blockbuster)
potential benefits
extent to which the project is viewed as improving profits, customer service, and so forth, and the duration of these benefits
resource availability
amount and type of resources the project requires and their availability
project size/duration
number of individuals and the length of time needed to complete the project
technical difficulty/risks
level of technical difficulty to successfully complete the project w/in given time and resource constraints
Competitive strategy
method by which an organization attempts to achieve its mission and objectives
3 strategies for competitive strategy
low-cost producer (an expensive soap vs a simple cheap soap)
product differentiation (ex. high quality vs low quality)
product focus of niche (ex. convertible sports car market)
Information systems planning (ISP)
orderly means of assessing the information needs of an organization and defining new systems, databases, and technologies that will best satisfy those needs
only a portion of corporate strategic planning
Top-down planning
generic methodology that attempts to gain a broad understanding of the information systems needs of the entire organization
Advantages to top-down planning
broader perspective
improved integration
improved management support
better understanding
bottom-up planning
generic information systems planning methodology that identifies and defines IS development projects based upon solving operational business problems or taking advantage of some business opportunities.
ex. business unit manager identifies opportunity for efficiency in an updated IS system
Internet
large, worldwide network of networks that use a common protocol to communicate w/ each other
Internet of Things (IoT)
broad class of physical objects that feature an Internet address and connectivity that communicate b/t these objects and other Internet enabled devices and systems
Electronic commerce (EC)
Internet-based communication to support day-to-day government, business, and consumer activities
Unknowns that must be dealt w/ when designing and building internet apps
User, connection speed, access method