Interpersonal Communications Unit 3

Whitworth University, Rylee Walter Sp24

Physiological changes for emotions

when we experience strong emotions many bodily changes can occur

Nonverbal behavior for emotions

nonverbal behavior can cause emotions (superman pose) or emotions can cause nonverbal behavior

cognitive interpretations for emotions

interpreting behaviors into emotions

verbal expression for emotions

verbally expressing how you feel

affiliative emotions

emotions help groups form

social distancing emotions

help individuals differentiate and compete with pther for social status

Influences on emotion

personality, culture, gender, social conventions, social media

Strategies for effectively expressing emotions

Recognize your emotions

choose the best language

share multiple feelings

recognize diff between feeling and acting

accept responsibility for ur feelings

choose best time and place to express your feels

facilitative emotions

contribute to effective functioning

debilitating emotions

hinder/prevent effective functioning

minimizing debilitative emotions

monitor your emotional reactions

note the activating event

record your self talk

dispute ur irrational beleifs

change your self talk

emotional regulation strategies-situation selection

taking specific actions to end up in a situation where we might feel positive emotions

emotional regulation strategies-situation modification

changing existing physical environment to try and alter a situations emotional impact

emotional regulation strategies-attentional deployment

redirecting your attention within a given situation to influence your emotional response

Emotional regulation strategies-cognitive change

changing your appraisal of the situation to alter the emotional significance of the event

emotional regulation strategies-response modulation

directly influencing our physiological, experimental, and behavioral responses to an emotion

Mediated communication

Communication through a mediated channel

Diff between mediated interpersonal and mass communication

-personal content

-size of audience

-degree of obligation to respond

-expectation of privacy

alienating vs connecting

substitute for face to face versus supplement for face to face

superficial versus meaningful

surface level versus connections based on similarities

unhealthy versus healthy

overuse can lead to poor mental health versus maintaining communication and connectedness

the bottom line of mediated com

moderation

How LDR are diff from proximal relationships

-maintenance is more limited

-more idealization

—best foot forward

—minimize differenced

—more positivity

-more mediated communication

LDR’s and stability/instability

LDRs tend to be more stable due to idealization but more more likely to terminate when they become proximal

Conflict definition

an expressed struggle between at least two interdependent parties who perceive incompatible goals

Conflict parts

-expressed struggle

-interdependence

-perceived incompatible goals

-perceived scarce recourses

-inevitability

Conflict Myths

-conflict always involves argueing

-conflict can always be avoided

-conflict always damages relationships

-conflict always occurs due to miscommunication

-always the sign of a poor relationship

-conflict can always be resolved

conflict goals

-conflict goals

-relational goals

-identity/face saving goals

-process goals

Conflict styles-avoidance

choosing not to confront directly

conflict styles-accommodation

giving in to other person

conflict styles-competition

win-lose approach

conflict styles-compromise

both people win some

conflict styles-collaboration

seeks win-win

complementary conflict

partners use different but mutually reinforcing behaviors

symetrical conflict

both people use the same tactics

four horsemen of toxic conflict

criticism

defensiveness

contempt

stonewalling

5:1 ratio

positive to negative (things?) said during conflict, masters ratio

positive conflict guidelines

-remember shared interests

-take some responsibility

-focus on needs and expectations

-stand up for yourself

-use perception checking messages

-paraphrase to others satisfaction

-be active listener

-agree to disagree

apologizing process

-acknowledge responsibility

-offer to repair

-express regret

-make amends

forgiveness process

-acknowledge harmful conduct

-extension of undeserved mercy

-an emotional transformation

-relationship renegotiation

communication climate

social tone of the relationship

confirming communication

direct or indirect messages that contain valuing

disconfirming communication

signals a lack of regard

Confirming messages-recognition

indicating your awareness of the other person

confirming messages-acknowledgement

paying attention to the ideas and feelings of others

confirming messages-endorsement

agreeing with or supporting another person

Disagreeing messages-argumentativeness

defending positions on issues while opposing positions taken by others

disagreeing messages-complaining

don’t want to argue but want to register dissatisfaction

disconfirming messages-aggressiveness

attacking another persons character, background or identity.

disconfirming messages-ostracism

purposefully excludes others from interaction

Climate centered message planning

putting conscious planing into meeting your communication goals

defensiveness

protecting yourself from face threatening acts

Evaluation versus description

judging another person versus describing observed behavior

control versus problem orientation

sender imposes solution on receiver versus finding a solution that satisfies both parties needs

Strategy versus spontaneity

defensive arousing messages in which speakers hide their ulterior motives versus being honest with others and not manipulating them

neutrality versus empathy

indifference versus showing care for the feelings of others

superiority versus equality

sending patronizing messages, either explicitly or implicitly versus seeing other people as having just as much worth

certainty versus provisionalism

regarding own opinions with certainty versus expressing openness to the ideas of others

invitational communication

welcomes others to see your point of view and freely share their own

the language of choice

using languages that gives choices instead of obligations

responding nondefensively-seek more info

-ask for specifics

-guess the specifics

-paraphrasing

responding nondefensively-agree with critic

-agree with the truth

-agree in principle

-agree with critics perception

Humor and…

attraction

relationship initiation

closeness

social support

conflict

Grief is subjective

different for everyone

Grief is lifelong

never goes away

grief is communicative

-identity

-social support

-meaning

-cultural roles and norms

challenges of grief com

-isolation

-cycle of avoidance

—walking on ice

—feeling like a burden

-expectancy violations

ways to help bereaved

-open ended comm is helpful

-each persons experience is different

-let pain exist

interpersonal health communication

how two or more people talk to each other about health, illness and wellness

Family health communication

-romantic relationship

-parent-child

-sibling-sibling

patient provider comm

-doctors

-specialists

-nurses

-physical therapists

provider provider communication

interprofessional and disciplinary