Pharmacy Communication and Care Process

A set of vocabulary flashcards covering key concepts from the lecture on pharmacy communication and patient care.

Pharmacy Care Process

A systematic approach to providing patient care, which includes collecting, assessing, planning, implementing, and monitoring patient health.

Patient-Centered Care

Care that is respectful of, and responsive to, individual patient preferences, needs, and values.

Communication Skills

Essential skills in the healthcare setting, needed to interact effectively with patients, caregivers, and healthcare team members.

Clinical Effects

The outcomes or impacts that a treatment or therapy has on a patient's health status.

Health Literacy

The ability of patients to obtain, process, and understand basic health information needed to make informed health decisions.

Conflict Management

The process of resolving a dispute or disagreement between individuals in a professional setting.

Preventative Care

Healthcare services aimed at preventing diseases or injuries, including immunization and regular health screenings.

Individualized Care Plan

A tailored care plan developed based on a patient’s unique needs, preferences, and health goals.

Assess

To evaluate the information gathered from patients to determine the appropriateness of care.

Medication History

A comprehensive record of all the medications a patient is currently taking or has taken, including prescribed, over-the-counter, and dietary supplements.

Patient Engagement

Involving patients in their own care through education and self-management strategies to improve health outcomes.