ORALCOM CHAP 1

COMMUNICATION

COMMUNICATION

____________ is a human activity

COMMUNICARE

this term means “working as one”

FALSE

T/F: Communication is the opposite of communication

CONFLICT

What is the opposite of communication?

VERBAL COMMUNICATION

It is the most common or familiar form of human interaction

VERBAL COMMUNICATION

makes use of words in the process of sending and receiving messages

WRITTEN COMMUNICATION

-sending and receiving messages through written symbols such as language

-such types of communication entail reading and writing skills

ORAL COMMUNICATION

includes listening and speaking skills;

INFORMAL ORAL COMMUNICATION

these are examples of _________;

-talking with your friends over the phone

-having face-to-face conversations

FORMAL ORAL COMMUNICATION

these are examples of __________;

-delivering a speech in front of a big audience

-presenting business proposals

-conducting seminars or lectures

TRUE

T OR F: Sign language is part of the verbal communication

NONVERBAL COMMUNICATION

-involves sending and receiving messages without the use of words

-facial expressions and body movements are being used

MULTIMODAL COMMUNICATION

type of communication that makes use of multiple modes

AUDIO COMMUNICATION

primarily uses sounds or any form of transmission that is based on hearing to communicate

VISUAL COMMUNICATION

uses aids such as pictures, drawings, illustrations, and graphic organizers, like charts and tables.

FACIAL EXPRESSION

it shows what we are truly feeling

GESTURES

-maybe cultural

-deliberate movements and signals

-ex. waving, pointing, indicating numbers to indicate numeric amounts

GESTURES

EX. Indians shaking their heads as a sign that they agree to something; Filipinos they disagree to something

PARALINGUISTICS

-tone of voice, loudness, inflection, and pitch

-refers to vocal communication

PARALINGUISTICS

EX. When a speaker speaks in a robotic manner, it will be boring for the listeners

BODY LANGUAGE AND POSTURE

-how you bring yourself

-may indicate how you are feeling; indicates feelings and attitude

BODY LANGUAGE AND POSTURE

EX. feet towards you indicates they are focus towards you

PROXEMICS

-distance of one person to another

-can also tell how close you are with the person

PROXEMICS

EX. two people talking, one person is very close to the 2 people; s/he can eavesdrop

EYE GAZE

-looking, staring, blinking

-steady eye contact is often taken a sign that a person is telling the truth; shifty eyes is frequently seen as an indicator that someone is lying

HAPTICS

-communicating through touch

-may show sympathy, affection, etc

APPEARANCE

-choice of color, clothing, hairstyles, etc.

-first impressions

-job seekers dresses appropriately for their interviews

ARTIFACTS

-objects that you like

-communicate with the things you like

-ex. face mask - reminds you about the pandemic or you’d think that the person is sick

SENDER

initiates the communication process; no sender, no communication

MESSAGE

core content of communication process

RECEIVER

can be individual or by group; is the listener, reader, or observer

-gives the speaker feedback in response to the information

CHANNEL

way on how the message is being delivered; instrument/media/medium

FEEDBACK

switching of roles (receiver becomes the sender & vice versa); silence is a feedback

NOISE

-hinders us to have a proper communication; indicates conflicts

-anxiety, overthinking (internal noise)