Business Ethics

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57 Terms

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6 Common ethical issues

Societal

Consumer

Employee

Stockholder

Corporate Corruption

Dumping

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What is ethics

The difference between right and wrong

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What does business ethics include

Acceptable workplace chatter

Products and services sold

The people working and buying

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3 Factors of ethics

The person (Family influences ect..)

The organization (School, company, ect..)

The environment (Society overall)

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What is an ethical dilemma

Neither option is a good option, people will be upset no matter what you pick

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6 Examples of and ethical dilemma

Discrimination

Sexism

Conflict of interest

Downsizing/ Outsourcing

Product safety

Pollution

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Ethical role model

People pick up habits of those around them

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Managers influence

Lead by example and set expectations

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4 Common types of rationalization (Ethical reasoning)

Behavior is not really illegal

Behavior is in everyone’s best interest

Nobody will ever find out

The organization will ‘‘protect’’ you

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4 Views of ethics

Utilitarian

Individualism

Mortal rights

Justice

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Utilitarian view of ethics

Greatest good to the greatest number of people

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Individualism view of ethics

Primary commitment is to ones self

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Moral rights view of ethics

Respects the fundamental rights of all people

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Justice view of ethics

Fair and impartial treatment of people according to rules and standards

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2 Types of global ethical reasoning

Cultural relativism

Ethical Imperialism

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Cultural relativism

Ethical behavior is always determined by cultural context

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Ethical Imperialism

Behavior that is unacceptable in ones home environment should not be acceptable anywhere else

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Societal Issues

Environmental pollution

Poverty and protectionism of rich nations

Loss of sovereignty due to globalization

Loss of control due to influence of MNC

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Example of a societal issue

Canadian Barrack Gold mines in Chile, we are damaging their water and glaciers (Pollution)

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Consumer issues

Quality and safety issues

Product recalls

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2 Examples of a consumer issue

XL Beef recal

Maple leaf outbreak, they respond right

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Employee issues

Workplace health and safety

Equality

Human rights issues

Labor issues

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Stockholder issues

Protecting shareholders wealth

Full disclosure

Excessive executive pay packages

Fraudulent earning claims

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Corporate Corruption and dumping

Illegal activities which further business’ interests

Corruption prevents investment

Bribes and kickbacks are common and accepted practice in countries

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Example of corporate corruption and dumping

China dumping steel

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Whats a stakeholder

People and groups the company must take into consideration when making decision because they are affected

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7 Types of stakeholders

Shareholder

Employees

Customers

Distributors

Community

Labor unions

Government

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Corporate social responsibility (CSR)

Looks at ethical issues at the organizational level

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Beliefs CSR

People do better with work life balance

Healthy communities

Protect nepotism

Protect environment

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2 Perspectives on social responsibility

Classical View

Socioeconomic view

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Clasical view

Maximize profits

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Socioeconomic view

Concerned for broader social welfare not just profits

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5 Arguments for social responsibility

Better public image

Avoids government regulations

Businesses have ethical obligations

Better environment

Public wants it

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4 Arguments against social responsibility

Loss in profits

Higher business costs

Less public accountability

Too much social power

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Criteria for evaluation of social responsibility (4)

Economic

Legal

Ethical

Discretionary

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4 Strategies for pursuing social responsibilities

Proactive

Accommodative

Defensive

Obstructionist

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Proactive Strategy

Going above and beyond/ leading the way

(Economic, Legal, Moral + Ethical

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Accommodative strategy

Doing minimum plus mortal, normally when forced (Moral, Economic, + Legal)

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Defensive strategy

The minimum (Economic and Legal)

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Obstructionist Strategy

Not even passing legal requirements (Economic)

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Proactive Strategy (Stakeholders)

Go out of way to help stakeholders

Ex.. McDonalds > Ronald McDonald House

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Accommodative strategy (Stakeholders)

Balance interest of all stakeholders

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Defensive strategy (Stakeholders)

Stay within laws but nothing else

Shareholder interest above all stakeholders

Managers say society should make laws if change is needed

Ex… Tobacco companies

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Obstructionist Strategy (Stakeholders)

Managers choose to not be socially responsible

Behave illegally and unethically and hide problems

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Sweatshop

Places of employment with deplorable working conditions working long hard hours for pennies for hours worked, typically in RMG industry

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Conflict of interest

A situation where a person or business is in a position to exploit their position for their own personal or corporate benefit

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Planned obsolescence

Goods that are made to fall apart or break requiring a repurchase

Ex.. Apple phones

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Child labor deterrence act

Outlawed importation of goods made with child labor to protect them but resulted in an increase in poverty and prostitution rates

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Race to the bottom

Chasing the cheapest input costs results in a suppression of wages and standards world wide

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Triple bottom line

People (Social)

Planet (Environment)

Profit

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Excessive executive pay is an example of what type of ethical issue?

Stockholder

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What type of ethical reasoning was employed when enacting the Child Labour Deterrence Act?

ethical imperialism

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Indicate which stakeholder is mostly likely to be affected by the "Ride Program" in Georgetown.

community

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Bob was given insider information on Apple prompting him to sell shares. Which ethical issue?

stockholder

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How might Bob have rationalized his decision to sell Apple shares with information provided by an Apple employee?

nobody would get hurt

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In China it is customary to provide a "red envelop" to secure a contract. What reasoning?

cultural relativism

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According to the classical perspective of business which ethical framework must be met?

justice