email neutral

First contact

I am writing to tell you

Referring to previous contact

thank you for your letter of

giving good news

I have some good news

giving bad news

unfortunately

making an offer

Would like me to

reffusing an invitation

I will not be able to come because

Making a request

could you possibly

apologising

i am sorry about

closing remarks

if I can help any way, please contact me again

attachements

I am attaching

referring to the future

Looking forward to meeting you