Topic 5: Using Algorithms to Assess Impact and Risk

Impact and Urgency Matrix

prioritize incidents based on their impact and urgency.

Impact

is typically assessed in terms of the number of users affected, the severity of the issue, and the potential financial repercussions.

Urgency

is assessed in terms of the time sensitivity of the issue, and the potential for the issue to escalate if left unresolved.

critical, priority level

an incident with a high impact and high urgency would be considered … and given the highest …

Risk Assessment Matrix

used to assess and prioritize risks based on their likelihood and impact.

risk, score, priority level

In the following Risk Assessment Matrix, each … is assigned a … for likelihood and impact, and the resulting is used to determine its ….

Red

a risk with a high likelihood and high impact would be assigned what priority level?

Red

Priority level that indicates a high-risk item that needs to be addressed urgently.