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What are the two dimensions of message types
Personal versus impersonal
what is good etiquette for a group texts
-Don't start a group text late at night
-Only include people who know each other
-Keep the conversation on the subject
-Announce when you're leaving the group text
-Add value to the conversation, don't just add to the noise
what are guidelines for participating in discussion boards?
-Read directions carefully make sure you understand the prompt
-Read other students responses before commenting
-Research your subject
-white in a way that encourages further discussion
-Re read your response to make sure you answered the questions
-engage with other students
Traditionists
hard working
Baby boomers
Strong work ethic and company loyalty
Gen Xers
Resourceful, innovative, and driven
Gen Ys
teamwork-oriented
Gen Zs
Highly concerned about financial security
what percentage of people are visual learners?
65%
how many times should you repeat the key points of your presentation?
3
Business memo
document often created with a crowd with a word processor + printed for distribution
Format
Similar to email (begins with header listening recipients)
Skips the greetings and immediately goes into body text
Put main point of paragraph first (use bulletpoints)
Don't include farewells
Revise
What percentage of the US population experiences some degree of hearing loss
More than 10%
Conductive causes
Build up of ear wax, colds & allergies, ear infection, ruptured ear drum, eustachian tube issues, unusual bone growth or tumors
Sensorineural causes
Aging, damage to the hairs and nerve cells of the inner ear, noise exposure, heredity, certain medications (ototoxicity), certain illnesses
ASL (American sign language)
Visual communication system
Cochlear implants
Surgically implanted devices
External component
Sound processor
Internal component
placed into the cochlear to stimulate the cochlear nerve
What is deaf blindness? what are some causes of deaf blindness
combined hearing and vision loss
causes: complications related to prematurely, genetic syndromes, prenatal complications, postnatal complications