1.0: unit one major concepts + review

ideally, you should be able to define all of these terms in your own words without notes

organizational structure

• flat vs hierarchical organizations

• levels of management

  1. board of directors: stockholder interest

  2. executives/C-suite: company-wide management (top level)

  3. middle management: specialized areas

  4. supervisors: direct management of employees

management

functions

• plan (analyze info, make decisions)

• organize (efficiency and allocation of resources)

• implement (efficient execution of plan)

• control (evaluate results)

theories

• classical (science)

• administrative (organization)

• behavioral (value)

• quality (results)

purposes

• stockholder vs stakeholder value

must-know in-class examples

• Fog of War -- classical management

• Cargill -- administrative management

• NUMMI -- quality management

• CARE Counseling -- behavioral management