1.0: unit one major concepts + review

ideally, you should be able to define all of these terms in your own words without notes

organizational structure

• flat vs hierarchical organizations

• levels of management

  1. board of directors: stockholder interest
  2. executives/C-suite: company-wide management (top level)
  3. middle management: specialized areas
  4. supervisors: direct management of employees

management

functions

• plan (analyze info, make decisions)
• organize (efficiency and allocation of resources)
• implement (efficient execution of plan)
• control (evaluate results)

theories

• classical (science)
• administrative (organization)
• behavioral (value)
• quality (results)

purposes

• stockholder vs stakeholder value

must-know in-class examples

• Fog of War -- classical management

• Cargill -- administrative management

• NUMMI -- quality management

• CARE Counseling -- behavioral management