CTE Employability Skills Test

motivating factors can be

internal or external

an individual who works well with all customers and coworkers has

diversity awareness

work ethic

describes a person's attitudes feelings and beliefs about work as it relates to occupational responsibilities such as goal setting task completion cooperation communication and honesty

standards

describes an individual's level of quality achievement ect., that are considered acceptable or desirable

Values

a person's principles or standards of behavior; one's judgement of what is important in life

demonstrate ____________ by abiding by workplace workplace policies and demonstrating honesty and reliability

integrity

you are working at a graphic design firm. Your team is working on a important project and your team leader ask you to stay late to meet a deadline. Since you normally get off from work, you previously agreed to take your neighbor to an important appointment at 6:30pm. What should you do?

Contact a friend who knows your neighbor and see if your friend can take your neighbor to the appointment and stay to finish the project deadline.

TRUE/FALSE-Listening and hearing are the same thing when it comes to effective communication

false

Free writing

a prewriting strategy that helps you get your ideas flowing and consist of writing everything that comes to mind about the topic in any order

which of the following statements about reading skills is true

Skimming is reading quickly through a book or document to pick out key points

the word "critical" means

use ones mind to produce thoughts of, relating to, or being a turning point or specially important juncture

a question raised for inquiry, consideration, or solution is called a

problem

The rate of emergency room related injuries for young workers is ___________ compared to workers over the age of 25

2 times higher

which if these are a government organization to help keep workers safe and establish laws to hold companies responsible for a workers safety?

OSHA

environment

the physical or emotional condition that surround someone and impacts their growth, health, and progress is called

the amount of income tax that is withheld from a person's payroll check is based on the information provided on the

W-4 Form

what is the expected gratuity for good service in a restaurant?

15-20%

To explain ot qualify something is known as ______________.

clarification

informational technology changes DRAMATICALLY every

18 months

what percent of companies report that most of their employees use personal electronic devices at work?

60%

You work at a company and are furnished with a new tablet computer. After arriving at work, you turn it on and notice it is not functioning properly. This occurs after one day of using the new tablet. What is the first course of action?

look for the operating manual to figure out what is wrong

Maxwell has been asked to send a housing inventory report to a branch manager in a local real estate company. which of the following applications/formats is the most appropriate to use to accomplish the task?

excel

Trojan Horse

a piece of malware that pretends to be something benign; such as media player, an emailed file, or a smartphone app. users are deceived into opening the file, which in most cases installs the malware

Maleware

Malicious software designed to perform unauthorized acts on your computer. Includes viruses, worms, and spyware.

In a buisness or office, the BEST greeting when answering the telephone is

Good morning or good afternoon

Part of being a civically responsible employee is understanding how the U.S. government operates. the job of the legislative branch is to ___________ laws

make

the character traits and interpersonal skills that characterize a person's relationship with other people are called

soft skills

copyright law cover __________.

all original artwork