Hand Hygiene, Communication, and Critical Thinking Lesson Plans

Why do we perform hand hygiene?

To prevent infection and illness.

When do we perform hand hygiene?

Before touching a patient, before a clean or aseptic procedure, after a body fluid exposure risk, after touching a patient, and after touching a patient’s surroundings.

What is involved in the communication process?

Source, message, channel, receiver, feedback, and noise.

What are the verbal and nonverbal communication considerations?

Intellectual development, primary language, culture, touch, eyes, facial expressions, posture, gait, physical appearance, gestures, sounds, and silence.

What are some methods of effective communication techniques?

Sit at eye level, use interpreter phone, give them space, eye contact, recognize cultural differences, be soft spoken.

What is an SBAR?

Situation: a quick “1 liner” of the problem.

Background: relevant history related to the problem.

Assessment: puzzle pieces related to the problem.

Recommendation: what do you want?

What is critical thinking?

Thought that is disciplined, comprehensive, and based on intellectual standards, and as a result, well-reasoned; a systematic way to form and shape one’s thinking that functions purposefully and exactingly.

What is clinical thinking?

A specific term usually referring to ways of thinking about patient care issues; for reasoning about other clinical issues.

Thinking is the ____; judgment is the ____.

process; result/decision