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Sustainability
The practice of meeting present needs without compromising the ability of future generations to meet theirs.
Eco-tourism
A type of tourism that focuses on exploring nature while minimizing environmental impact.
Zero-waste
The practice of reducing, reusing, and recycling materials to eliminate waste.
Farm-to-table
A restaurant model that uses seasonal and locally sourced ingredients, often from nearby farms.
Carbon footprint
The total amount of greenhouse gases produced by an individual, organization, or event.
Digital transformation
An accommodation feature where guests can control lighting, temperature, and entertainment with digital devices.
Artificial Intelligence
A form of technology that uses machines to simulate human intelligence, such as problem-solving and decision-making.
Contactless check-in
The use of automated systems that allow hotel guests to check in without physical interaction.
Subscription-based hospitality
A model where travelers and diners subscribe to membership programs that provide exclusive access to accommodations, dining experiences, or travel benefits for a recurring fee.
Upselling
A method of encouraging customers to purchase additional or higher-value products or services.
Plant-based
The practice of using only plant-based ingredients, avoiding animal products.
Food innovation
A restaurant or dining approach that creates new ways to prepare, present, or consume food.
Experiential dining
A dining experience that involves interactive elements, storytelling, or unique themes.
Wellness tourism
A type of tourism that focuses on promoting relaxation and health through activities like yoga and spa treatments.
Local sourcing
The practice of sourcing food ingredients from nearby producers to support the local economy.
Cultural immersion
The act of engaging deeply with a new culture through language, traditions, and experiences.
Pop-up restaurant
A dining concept where customers enjoy temporary, themed, or limited-time restaurants.
Smart rooms
The use of smart technology to improve efficiency and customer experience in business operations.
Chatbots
The integration of AI-powered assistants to respond to customer inquiries in real-time.
Culinary tourism
A type of tourism that involves exploring food cultures, visiting markets, and trying local dishes.
Food waste reduction
The process of minimizing food waste by repurposing ingredients, improving storage, and optimizing portion sizes.
Green certification
A digital or physical badge that verifies a business meets environmental sustainability standards.
Loyalty programs
A system that rewards customers with points, discounts, or special offers for repeated business.
Omnichannel marketing
A business strategy that integrates various marketing channels (such as social media, email, and websites) to create a seamless customer experience.
Hyper-personalization
The use of advanced technology and data analytics to create highly customized experiences tailored to an individual’s specific preferences, behavior, and past interactions.
Automation
The use of technology to perform tasks that traditionally required human intervention.
Transparency
Honest and open business practices that build trust with customers.
Micro-hotel
A type of hotel focused on providing minimalist, compact rooms at lower costs.
Health-conscious
Providing food options that cater to various health needs, such as gluten-free or low calorie dishes.
Personalization
Offering customizable services or products based on individual preferences.
Sustainability
Ensuring products and services have minimal impact on the environment and promote long-term ecological health.
Subscription
A subscription-based model for services, allowing guests to pay monthly or annually for access to amenities.
Co-working
Spaces where guests can work and collaborate, often included in hotel amenities.
Flexibility
Adapting business models to meet changing consumer demands or circumstances, such as flexible cancellation policies.
Pop-up
Temporary restaurants or shops that appear in unexpected locations to offer exclusive experiences.
Boutique
Small-scale accommodations that focus on unique design and personalized experiences.
Eco-friendly
Environmental friendliness in products and services, often with reduced waste and pollution.
Authenticity
The focus on providing authentic, culturally rich experiences to customers.
Digitalization
Integrating digital technology to enhance customer interactions and operational efficiency.
Hyper-local
Using fresh ingredients sourced from very local areas, often within a few miles of the establishment.