Engels: Hospitality trends

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40 Terms

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Sustainability

The practice of meeting present needs without compromising the ability of future generations to meet theirs.

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Eco-tourism

A type of tourism that focuses on exploring nature while minimizing environmental impact.

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Zero-waste

The practice of reducing, reusing, and recycling materials to eliminate waste.

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Farm-to-table

A restaurant model that uses seasonal and locally sourced ingredients, often from nearby farms.

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Carbon footprint

The total amount of greenhouse gases produced by an individual, organization, or event.

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Digital transformation

An accommodation feature where guests can control lighting, temperature, and entertainment with digital devices.

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Artificial Intelligence

A form of technology that uses machines to simulate human intelligence, such as problem-solving and decision-making.

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Contactless check-in

The use of automated systems that allow hotel guests to check in without physical interaction.

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Subscription-based hospitality

A model where travelers and diners subscribe to membership programs that provide exclusive access to accommodations, dining experiences, or travel benefits for a recurring fee.

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Upselling

A method of encouraging customers to purchase additional or higher-value products or services.

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Plant-based

The practice of using only plant-based ingredients, avoiding animal products.

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Food innovation

A restaurant or dining approach that creates new ways to prepare, present, or consume food.

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Experiential dining

A dining experience that involves interactive elements, storytelling, or unique themes.

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Wellness tourism

A type of tourism that focuses on promoting relaxation and health through activities like yoga and spa treatments.

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Local sourcing

The practice of sourcing food ingredients from nearby producers to support the local economy.

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Cultural immersion

The act of engaging deeply with a new culture through language, traditions, and experiences.

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Pop-up restaurant

A dining concept where customers enjoy temporary, themed, or limited-time restaurants.

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Smart rooms

The use of smart technology to improve efficiency and customer experience in business operations.

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Chatbots

The integration of AI-powered assistants to respond to customer inquiries in real-time.

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Culinary tourism

A type of tourism that involves exploring food cultures, visiting markets, and trying local dishes.

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Food waste reduction

The process of minimizing food waste by repurposing ingredients, improving storage, and optimizing portion sizes.

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Green certification

A digital or physical badge that verifies a business meets environmental sustainability standards.

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Loyalty programs

A system that rewards customers with points, discounts, or special offers for repeated business.

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Omnichannel marketing

A business strategy that integrates various marketing channels (such as social media, email, and websites) to create a seamless customer experience.

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Hyper-personalization

The use of advanced technology and data analytics to create highly customized experiences tailored to an individual’s specific preferences, behavior, and past interactions.

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Automation

The use of technology to perform tasks that traditionally required human intervention.

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Transparency

Honest and open business practices that build trust with customers.

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Micro-hotel

A type of hotel focused on providing minimalist, compact rooms at lower costs.

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Health-conscious

Providing food options that cater to various health needs, such as gluten-free or low calorie dishes.

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Personalization

Offering customizable services or products based on individual preferences.

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Sustainability

Ensuring products and services have minimal impact on the environment and promote long-term ecological health.

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Subscription

A subscription-based model for services, allowing guests to pay monthly or annually for access to amenities.

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Co-working

Spaces where guests can work and collaborate, often included in hotel amenities.

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Flexibility

Adapting business models to meet changing consumer demands or circumstances, such as flexible cancellation policies.

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Pop-up

Temporary restaurants or shops that appear in unexpected locations to offer exclusive experiences.

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Boutique

Small-scale accommodations that focus on unique design and personalized experiences.

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Eco-friendly

Environmental friendliness in products and services, often with reduced waste and pollution.

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Authenticity

The focus on providing authentic, culturally rich experiences to customers.

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Digitalization

Integrating digital technology to enhance customer interactions and operational efficiency.

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Hyper-local

Using fresh ingredients sourced from very local areas, often within a few miles of the establishment.