Tour Quotations and Proposal Letters

These flashcards cover key terms and concepts from the lecture on tour quotations and proposal letters, helping to understand the process involved in preparing and managing travel arrangements.

Quotation

The total price of the requested or proposed services that will provide the travel needs of a client.

Firm Quotation

The final price or final quotation that follows a deposit of payment to get confirmed reservations.

Tour Package Quotation

A summary provided to clients that outlines the total cost of the services involved in a travel package.

Proposal Letter

A letter sent to clients that includes details associated with the tour package quotation and specifics about the proposed services.

Manual Reservations

Reservations made by directly contacting service suppliers over the phone.

Electronic Reservations

Reservations made through email or the supplier's website.

Automated Reservations

Reservations made directly through a global distribution system (GDS) or ticketing system.

PNR

Passenger Name Record, the reference code for every transaction made with an airline.

Complimentary Concessions

Items or services provided free of charge (e.g., complimentary accommodations based on the number of paying participants).

Confirmation

A written notice from a supplier that a reservation has been accepted.

Travel Agent

A professional who arranges and sells travel packages to clients.

Deposits

Payments made in advance to secure reservations.

Group Brackets

Categories based on the number of passengers, affecting pricing and accommodations.

Cancellation Terms

Conditions under which a client can cancel their reservation and any fees that may apply.

Tour Guide Reservations

Arrangements made for providing a tour guide during travel.

Cancellation and Rebooking Conditions

Rules that govern how clients may cancel or amend booked travel packages.

Global Distribution System (GDS)

A computerized network system that enables automated reservations for travel services.