Altruism
helping others in need without receiving or expecting reward for doing so
Bystander effect
the observation that an individual is less likely to help when they perceive that others are not helping
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Altruism
helping others in need without receiving or expecting reward for doing so
Bystander effect
the observation that an individual is less likely to help when they perceive that others are not helping
Diffusion of responsibility
the reduced personal responsibility that a person feels when more people are present in a situation
Groupthink
a decision-making problem in which group members avoid arguments and strive for agreement
Informational influence
occurs when people feel the group is giving them useful information
Mimicry
taking on for ourselves the behaviours, emotional displays, and facial expressions of others
Normative influence
the result of social pressure to adopt a group's perspective in order to be accepted, rather than rejected, by a group
Social facilitation
occurs when one's performance is affected by the presence of others
Social loafing
occurs when an individual puts less effort into working on a task with others
Social norms
the (usually written) guidelines for how to behave in social contexts
Social roles
guidelines that apply to specific positions within the group
Ostracism
being ignored or excluded from social contact
Contact hypothesis
predicts that social contact between members of different groups is extremely important to overcoming prejudice
Dual-process models
models of behaviour that account for both implicit and explicit processes
External attribution (situational)
the observer explains the actor's behaviour as the result of the situation
False consensus effect
tendency to project the self-concept onto the social world
Fundamental attribution error (FAE)
the tendency to over-emphasize internal (dispositional) attributions and under-emphasize external (situational) factors when explaining other people's behaviour
Implicit processes
correspond to "unconscious" thought: intuitive, automatic, effortless, very fast, and operate largely outside of our intentional control
Ingroup bias
positive biases toward the self get extended to include one's ingroups and people become motivated to see their ingroups as superior to their outgroups
Ingroups
groups we feel positively toward and identify with
Internal attribution (dispositional)
the observer explains the behaviour of the actor in terms of some innate quality of that person
Naïve realism
the assumption that our perceptions of reality are accurate, that we see things the way that they are
Outgroups
those "other" groups that we don't identify with
Person perception
the processes by which individuals categorize and form judgments about other people
Prejudice
affective, emotionally laden responses to members of outgroups, including holding negative attitudes and making critical judgments of other groups
Self-fulfilling prophecies
a first impression (or an expectation) affects one's behaviour, and then that affects other people's behaviour, leading one to "confirm" the initial impression or expectation
Self-serving biases
biased ways of processing self-relevant information to enhance our positive self-evaluation
Stereotype
a cognitive structure, a set of beliefs about the characteristics that are held by members of a specific social group; these beliefs function as schemas, serving to guide how we process information about our social world
Thin slices of behaviour
very small samples of a person's behaviour
Discrimination
behaviour that disfavours or disadvantages members of a certain social group
Attitude inoculation
a strategy for strengthening attitudes and making them more resistant to change by first exposing people to a weak counter-argument and then refuting that argument
Central route to persuasion
focuses on facts, logic, and the content of a message in order to persuade
Cognitive dissonance theory
when we hold inconsistent beliefs, it creates a kind of aversive inner tension, or "dissonance"; we are then motivated to reduce this tension in whatever way we can
Construal-level theory
describes how information affects us differently depending on our psychological distance from the information
Door-in-the-face technique
involves asking for something relatively big, then following with a request for something relatively small
Elaboration likelihood model (ELM)
a dual-process model of persuasion that predicts whether factual information or other types of information will be most influential
Foot-in-the-door technique
involves making a simple request followed by a more substantial request
Identifiable victim effect
people are more powerfully moved to action by the story of a single suffering person than by information about a whole group of people
Peripheral route to persuasion
focuses on features of the issue or presentation that are not factual
Body mass index (BMI)
a statistic commonly used for estimating a healthy body weight given an individual's height
Set point
a hypothesized mechanism that serves to maintain body weight around a physiologically programmed level
Social contagion
the often subtle, unintentional spreading of a behaviour as a result of a social interactions
Social resilience
the ability to keep positive relationships and to endure and recover from social isolation and life stressors
Appraisal
the cognitive act of assessing and evaluating the potential threat and demands of an event
Coronary heart disease
a condition in which plaques form in the blood vessels that supply the heart with blood and oxygen, resulting in restricted blood flow
Cortisol
a hormone secreted by the adrenal cortex (the outer part of the adrenal gland) that prepares the body to respond to stressful circumstances
Fight-or-flight response
a set of physiological changes that occur in response to psychological or physical threats
General adaptation syndrome (GAS)
a theory of stress responses involving stages of alarm, resistance, and exhaustion
Hypothalamic-pituitary-adrenal (HPA) axis
a neural and economic circuit that provides communication between the nervous system (the hypothalamus) and the endocrine system (pituitary and adrenal glands)
Individual zone of optimal functioning (IZOF)
a range of emotional intensity in which an individual is most likely to perform at their best
Oxytocin
a hormone involved in reproduction, childbirth, and social bonding
Psychoneuroimmunology
the study of the relationship between immune system and nervous system functioning
Stress
a psychological and physiological reaction that occurs when perceived demands exceed existing resources to meet those demands
Type A personality
people who tend to be impatient and worry about time, and are easily angered, competitive, and highly motivated
Type B personality
people who are more laid-back and characterized by a patient, easygoing, and relaxed disposition
Stages of Selye's general adaptation syndrome
alarm, resistance, exhaustion
Brain-derived neurotrophic factor (BDNF)
a protein in the nervous system that promotes survival, growth, and formation of new synapses
Compensatory control
psychological strategies people use to preserve a sense of non-random order when personal control is compromised
Coping
the processes used to manage demands, stress, and conflict
Learned helplessness
an acquired suppression of avoidance or escape behaviour in response to unpleasant, uncontrollable circumstances
Meditation
any procedure that involves a shift in consciousness to a state in which an individual is highly focused, aware, and in control of mental processes
Mindfulness-based stress reduction (MBSR)
a structured relaxation program based on elements of mindfulness meditation
Negative affectivity
the tendency to respond to problems with a pattern of anxiety, hostility, anger, guilt or nervousness
Optimism
the tendency to have a favourable, constructive view on situations and to expect positive outcomes
Pessimism
the tendency to have a negative perception of life and expect negative outcomes
Pessimistic explanatory style
the tendency to interpret and explain negative events as internally based (i.e., as being due to that person rather than to an external situation) and as a constant, stable quality
Positive psychology
uses scientific methods to study human strengths and potential
Post-traumatic growth
the capacity to grow and experience long-term positive effects in response to negative events
Resilience
the ability to effectively recover from illness or adversity
Abnormal psychology
the psychological study of mental illness
Asylums
residential facilities for the mentally ill
Attention-deficit hyperactivity disorder (ADHD)
a developmental disorder in which children show inappropriate levels of hyperactivity and impulsivity while also having problems maintaining their attention to people or activities
Culture-bound syndromes
expressions of distress that re recognized across a given culture but that tend not to appear outside of that culture
Diagnostic and Statistical Manual of Mental Disorders (DSM)
a standardized manual to aid in the diagnosis of disorders
Maladaptive
a behaviour that causes distress to oneself or others, impairs day-to-day functioning, or increases the risk of injury or harm to oneself or others
Medical model
sees psychological conditions through the same lens as Western medicine tends to see physical conditions, as sets of symptoms, causes, and outcomes, with treatments aimed at changing physiological processes in order to alleviate symptoms
Mental disorder defence
claims that the defendant was in such an extreme, abnormal state of mind when committing the crime that they could not discern that the actions were legally or morally wrong
Autism spectrum disorder
a developmental disorder associated with poor social skills and that may be accompanies by intellectual impairments
Emil Kraepelin
created the first detailed system for classifying different psychological disorders
M'Naghten rule
the standard used to judge whether a defendant was capable of knowing that what they did was wrong
In the legal system, the term "insanity" means
that an individual could not distinguish between right and wrong when they broke the law
Antisocial personality disorder (APD)
a profound lack of empathy of emotional connection with others, a disregard for others' rights or preferences, and a tendency toward imposing one's own desires, often violently, onto others regardless of the consequences for other people or, often when younger, other animals
Avoidant personality disorder (AvPD)
individuals avoid social interactions, including those at school or work, because they feel inadequate and are deeply afraid of being rejected
Borderline personality disorder (BPD)
a disorder characterized by intense extremes between positive and negative emotions, an unstable sense of self, impulsivity, and difficult social relationships
Dependent personality disorder (DPD)
an excessive need to be taken care of, often requiring frequent assurance from others and help with everyday decision making
Dissociative disorder
a category of mental disorders characterized by a split between conscious awareness and their feelings, cognitions, memory, and identity
Dissociative identity disorder (DID; sometimes referred to as multiple personality disorder)
a person experiences a split in identity such that they feel different aspects of themselves as though they were separated from each other; this can be severe enough that the person constructs entirely separate personalities, only one of which will generally be in control at a time
Histrionic personality disorder (HPD)
characterized by excessive attention seeking and dramatic behaviour
Narcissistic personality disorder (NPD)
characterized by an inflated sense of self-importance and an excessive need for attention and admiration, as well as an intense self-doubt and fear of abandonment
Obsessive-compulsive personality disorder (OCPD)
a disorder in which individuals are perfectionists who are unusually focused on details, organization, and productivity; these individuals also tend to avoid spending money or throwing out old, worthless objects
Paranoid personality disorder (PDP)
individuals are consistently preoccupied by the belief that other people are attempting to harm or deceive them; they often react with anger to these imagined social or physical threats
Personality disorders
particularly unusual patterns of behaviour (relative to one's cultural context), that are maladaptive, distressing to oneself or others, and resistant to change
Schizoid personality disorder
an individual is socially detached; they do not desire close relationships, including being part of a family, and take little pleasure in most activities
Schizotypal personality disorder
a discomfort with close relationships as well as unusual or eccentric thoughts and behaviours
Agoraphobia
an intense fear of having a panic attack in public; as a result or this fear, the individual may begin to avoid public settings and increasingly isolate themself
Anxiety disorders
a category of disorders involving fear of nervousness that is excessive, irrational, and maladaptive
Bipolar disorder
characterized by extreme highs and lows in mood, motivation, and energy
Diathesis-stress model
the interaction between a genetic predisposition for a disorder and life stress
Generalized anxiety disorder (GAD)
involves frequently elevated levels of anxiety, generally from the normal challenges and stresses of everyday life
Major depression
a disorder marked by prolonged periods of sadness, feelings of worthlessness and hopelessness, social withdrawal, and cognitive and physical sluggishness