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Apothecary
A store where prepared medicines were sold or a person who specialized in the preparation of Medicines
Pharmaceutical
Related to the preparation, sale, or use of a medicinal drug. It also refers to the manufactured medicinal drug.
Dispense
Provide medicinal drugs
Prescription
An order for a medication written by a medical doctor for a pharmacist to prepare and fulfill
Professionalism
The skills, qualities, proper judgement, and behavior expected from a person with the special education, training, and skills to perform a job with these requirements.
Confidentiality
The requirement of healthcare professionals to respect and protect the privacy of personal health information
Accountability
Taking responsibility for one’s own actions
Cultural competence
Healthcare services provided with a sensitivity to diverse ethnic and social backgrounds
Attire
Appropriate clothing dress or apparel
medication reconciliation
Comparing patient drugs and dosages with the medical doctor’s records to prevent discrepancies
Multitasking
Performing a number of tasks or activities simultaneously during a short period
Mentoring
A relationship wherein a more experienced person guides a less experienced one
Technician
A person with expertise in the practical application of a technology
Brand name medications
Trademarked medications manufactured and advertised by a pharmaceutical company
Generic medication
The official given name by the food and drug administration to a medication which is described by its chemical nature
Compounding pharmacy
Prepares personalized medications for patients
Infusion pharmacy
Prepares personalized intravenous medication
Nuclear pharmacy
Compounds and dispense radioactive materials
Over the counter (OTC) medication
A medication sold directly to the consumer without the need of a prescription
Health maintenance organization (HMO) insurance
Combines a wide range of coverages to a group; included medical professionals offer a flat monthly rate with no deductibles.
Preferred Provider Organization (PPO) insurance
Allows plan participants to use doctors and hospitals they choose l, not those assigned to them
Ambulatory pharmacy
“Walk-in” facilities including community, mail-order, and managed care pharmacies, where customer purchase prescription or otc medications
Community pharmacy
Large chain drug stores, grocery store pharmacies, and large discount store pharmacies.
Clinic pharmacy
Caters to clients with insurance through HMO’s and PPO’s
Mail order pharmacy
Pharmacies that use large automated dispensing machines at a main distribution center and may fill prescriptions for a three month supply; have very little interaction with customers.
Interpersonal
Relating to relationships or communication between two people
Etiquette
The customary code of polite behavior in society among members of a particular profession or group
Want book
A compiled list of medications that need to be ordered by the pharmacy buyer to restock appropriately
NDC number
National Drug Code number a unique 10-digit, 3-segment number that identifies prescription and non-prescription drugs in the United States.
Lot number
An identification number assigned to a particular quantity or batch from a single manufacturer; typically found on the outside of the packaging
Automated Dispensing Machine
A computerized drug storage and dispensing device located in healthcare settings like hospitals and nursing homes rather than in central pharmacy
Triage
Assigning degrees of urgency to decide the order in which a situation will be treated
Contraindication
A specific situation in which a drug shouldn’t be used because it’s harmful to the person
Computer literacy
Basic to moderate understanding of how to use a computer
Unit-dosing
Individual doses are prepared by the pharmacy and delivered in individually labeled packets
Barcoding
Tagging the package of each item with a machine readable universal product code (UPC) to identify the medication
Compounded medication
The creation of a particular pharmaceutical product specific to a patient’s needs using appropriate ingredients and processes
Total Parenteral Nutrition (TPN)
Supplies all nutrients to a patient through the veins
Pronunciation
The way in which a word is sounded out, declared, or announced.
Enunciate
To say, express, or proclaim clearly
DEA number
A number assigned by the US Drug Enforcement Administration, allowing a qualified healthcare provider to prescribe controlled substances
Policies and procedures
Written documentation used to determine decisions, actions, methods, and operations that take place within the boundaries set by the workplace
Drug Reference Guide
A list of medication and prescription drug information and pill identifiers for consumers and pharmacy professionals