CIS 2200 Test 1

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4 Terms

1
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What are the primary components of value chain?

  1. Inbound Logistics

  2. Operations

  3. Outbound logistics

  4. Marketing and sales

  5. Support

2
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What are the secondary components of value chain?

  1. Firm infrastructure

  2. Human Resource management

  3. Tech/research and development

  4. Procurement

3
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What are Porter’s five forces?

  1. Intensity of rivalry among existing competitors

  2. Threat of new entrants

  3. Threat of substitute goods or services

  4. Bargaining power of buyers

  5. Bargaining power of suppliers

4
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Pyramid information flow

  1. Strategy (OLAP, prediction and forecast, analytical, involves external data)

  2. Direction (summarization, implementation of strategy by giving directives)

  3. Management (data analysis of captured data, hiring, enforcement of rules)

  4. Operation