Intro into Health Care - Chapter 1

Problem Solving Process

1. Identify Problem

2. Gather Information

3. Create Alternative Solutions

4. Choose Alternative + Take Action

5. Evaluate and Revise as Needed

Identify Problem

The problem may only be a symptom of the real problem. You need to ask questions to be able to solve the actual problem. Observe, pay attention, and confront difficult issues and look beyond the obvious.

Gather Information

Information needs to be accurate and reliable and need to separate emotions from facts. Objective data can be collected and consists of what is measured (signs) while subjective data is the feelings and what is reported by the patient (symptoms).

Create Alternative Solutions

Generate all and every possible solution to the problem. Consider the negatives and positives of each solution. Discard the ones that are impractical. 

Choose Alternative + Take Action

Come up with the solution and follow through

Evaluate and Revise as Needed

Evaluate the results of the actions taken and adjust accordingly if need be as circumstances can change.

Certification

General term for meeting predetermined standards

• Complete certain education requirements

• Pass professional exam

Registration

Placement on the official list after meeting predetermined standards

• Meeting education requirements 

• Testing requirements for profession

Liscensure

Designation giving formal permission to perform certain tasks

• Granted by government agencies

Therapeutic and Treatment Occupations

Assist patients to regain or attain maximum wellness

Diagnostic Occupations

Determine causes and extent of injuries

Health Information Management Occupations

Gather, analyze, organize, store, and document patient data

Environmental Occupation

Develop and maintain therapeutic environments to support patients care

Essential Qualities of Health Care workers

1. Care about others

2. Have integrity

3. Be dependable

4. Work well with others

5. Be flexible

6. Be willing to learn

Professional

4 or more years of school; many require advanced training and degrees

Technologist or Therapist

3-4 years; many require graduates degree and advanced training

Assistant and Technician

Associates degree, vocational training, or on-the-job training

Aide

Vocational training and on-the-job training