Brand Management Revision Slides

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15 Terms

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Brand Management

A set of techniques and strategies that marketers use

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Brand

A name, term, sign, symbol,

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Ethical Branding

A process taken by a brand to do what is morally right, contributing to environmental, social, and economic well-being.

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Brand Philosophy

A set of values principles

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What is under brand philosophy

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Brand Values

The guiding principles that shape the way an organization operates beyond the founder's intent, influencing employee interactions and stakeholder relationships.

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Brand Personality

The sum of emotional, psychological, and behavioral characteristics of a brand, which consumers relate to and is classified into five dimensions: Sincerity, Competence, Excitement, Sophistication, and Ruggedness.

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Brand Auditing

A comprehensive evaluation of a brand's market position, strengths and weaknesses, aimed at strengthening brand strategy.

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Customer Journey

The entire customer experience while interacting with a brand, encompassing various stages from need recognition to post-purchase behavior.

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Brand Experience Scale

The sensations, feelings, cognitions, and behavioral responses evoked by brand-related stimuli, conceptualized as sensory, affective, intellectual, and behavioral dimensions.

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Brand Equity

The value of a brand represented as a set of assets or liabilities, including brand visibility, associations, and customer loyalty.

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Brand Identity

The unique set of visual elements or graphic representations that set a company apart in consumers' minds, including logos, colors, and typography.

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Brand Guidelines

Rules set by a business for how it presents itself to the public, ensuring consistent branding in logo usage, colors, fonts, and design.

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Mission Statement

An indicator of an organization's purpose and orientation, describing why the brand exists and its aspirations for growth.

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Vision Statement

A depiction of what an organization aspires to become and how it wants to be perceived in the long term.