chapter 4 mgmt 425

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29 Terms

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Company Situation Analysis

The process of assessing a firm’s internal and external environment to determine strategic actions.

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Key Questions in Situation Analysis

Evaluate strategy effectiveness, resources and capabilities, cost competitiveness, strength versus rivals, and strategic issues.

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SWOT Analysis

A tool that identifies a company’s internal Strengths and Weaknesses and external Opportunities and Threats.

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Resource Strength

An asset or capability that enhances a company’s competitiveness, like skills, physical assets, or alliances.

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Resource Weakness

A deficiency or shortcoming that puts a company at a disadvantage relative to competitors.

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Opportunity

A chance to grow or profit based on external conditions that match the firm’s strengths.

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Threat

External developments that may harm a company’s performance or competitive position.

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Competence

A learned proficiency in performing internal activities.

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Core Competence

An activity central to a firm’s strategy and competitiveness that it performs proficiently.

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Distinctive Competence

A core competence a company performs better than rivals, giving it a strong competitive advantage.

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Resource-Based Strategy

A strategy focused on leveraging valuable company resources and capabilities to gain competitive advantage.

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VRIN Test

A framework for evaluating a resource’s competitive power: Valuable, Rare, Inimitable, and Non-substitutable.

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Value Chain

All internal activities involved in designing, producing, marketing, and delivering a product or service.

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Primary Activities

Value chain activities that directly add value for the customer, like production, marketing, and delivery.

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Support Activities

Activities that assist primary functions, such as HR, tech development, and general admin.

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Value Chain Analysis

The assessment of individual activities in the value chain to find cost advantages or disadvantages.

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Activity-Based Costing

A costing method that assigns costs to specific activities, revealing true costs of value chain tasks.

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Benchmarking

A tool that compares a company’s activities and performance to industry best practices to improve efficiency.

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Best Practices

Methods of performing activities that deliver superior results compared to other approaches.

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Cost Competitiveness

A company’s ability to manage value chain activities to maintain lower costs than competitors.

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Forward Channel Allies

Entities like distributors and retailers that add value to a company’s product and affect total cost and buyer satisfaction.

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Options to Correct Cost Disadvantages

Include outsourcing, technology investments, simplifying design, or renegotiating supplier contracts.

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Strategic Issues

Important problems or opportunities that demand focused managerial action to maintain or improve competitive position.

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Competitive Strength Assessment

A tool to measure how a firm compares to rivals across key success factors using a scoring system.

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Worry List

A list of strategic issues that need urgent attention, formed after analyzing a company's internal and external position.

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Competitive Advantage

An edge over rivals achieved by performing value chain activities more efficiently or more uniquely.

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Cost-Based Competitive Advantage

Outperforming rivals by operating with a lower cost structure across the value chain.

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Capability-Based Competitive Advantage

Outperforming rivals by having superior skills, know-how, or execution in value-creating activities.

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