Communication Skills Chapter 7 health science theory flashcards

communication skills chapter 7 health science theory flashcards

verbal communication

expressing your thoughts out loud; also known as speaking

stereotype

an impression that is formed from a small amount of information or one example; assuming that the information or example represents a whole person, group of people, or situation

aphasia

a collection of language disorders caused by brain damage

sender-receiver communication model

a model designed to describe communication between two people

nonverbal communication

any form of communication that does not involve speech, including gestures, the way one sits, eye contact (or lack of), and facial expressions; also known as body language

paralanguage

factors of speech such as accent, pitch range, volume, or articulation

proxemics

the study of humans’ use of space; includes physical territory and personal territory

active listening

the act of listening intently to not only hear the words being spoken, but also to understand the complete message being sent

objective writing

statements based on evidence that can be seen and observed

subjective writing

statements based on evidence that cannot be observed