Chapter 5: Recruitment, Selection, & Retention

What are the major steps and decisions involved in recruitment and selection?

1. Identifying Staffing Needs (job analyses to determine roles and responsibility)

2. Writing Job Descriptions (accurate and detailed, outline qualifications, skills and experience required)

3. Attracting Applicants (recruitment strategies to attract diverse pool)

4. Screening and Evaluating Candidates (interviews, assessments, to see best for role)

5. Make Hiring Decisions (weigh strengths and qualifications of the top canidates)

What is the purpose of recruitment and selection??

Essential for building a strong and capable workforce. And making strategic hiring decisions that align with goal and value

What are the factors prospective employees consider in deciding to accept a job offer?

1. First Impression (application went smooth, Facility was well maintained, Employees were positive, Digital presence is professional)

2. Attitudes and Behaviors of Recruiter (Professionalism/Respect, Transparency, Engagement, Responsiveness)

3. Availability of Employer (Job Availability, Competitive Offers, Industry Stability)

4. Share Values (workplace ethics and integrity, diversity and inclusion, CSR- companies that engage in community)

5. Compensation Packages (Salary/Bonuses, Healthcare and Benefits, work life balance, Professional Development)

What is Internal recruiting and what are some advantages and disadvantages of internal recruitment?

Involves hiring from within the organization by promoting, transferring or reassigning current employees

• Advantage: Faster Hiring Process, Cost Effective, Boosts Employee Morale, Reduces Hiring Risks

• Disadvantage: Limited Talent Pool, Potential Internal Conflict, Lack of New Perspectives, Creates Vacancy Elsewhere

What is External Recruiting and what are some advantages and disadvantages of external recruitment?

Hiring from outside the organization to bring in new talent (job posting, career fair)

• advantages: Access to Larger Talent Pool, New Perspectives, Reduces Internal Politics, Improve Diversity

• disadvantages: Higher Costs, Longer Hiring Process, Increased Turnover Risk, More Training

What is the difference of person-job and person-organization?

Individual Characteristics- Personal considerations that influence a person’s job decision (technical skills, work experience, personality traits)

Job Characteristics- Job related decision (career advancement opportunities, work environment, salary and Benefits)

What are the most important factors related to employee turnover and retention?

Turnover

• employee departure form organization (quit)

• ratio summarizing gross movement in and out of organization

Retention

• maintaining employment with organization

• Improving orientation and onboarding process

• offering competitive compensation

• structuring jobs to be more appealing

Successful Recruitment depends on _____ factors like reputation and labor market conditions, while job choice is influenced by ____ factors.

External; Personal

Internal recruitment is cost-effective and fosters employee loyalty, while external recruitment introduces new skills and perspectives.

A balanced approach that incorporates both methods can help organizations build a strong and dynamic workforce.

What is the difference between turnover and retention?

Turnover- employee departure from an organization

Retention- maintaining employment with an organization (selecting the right employee, basically wanting them to stay long term)