1-Intro

Lecture 2

Define Management

administration of an organization.
activities of setting the proper direction + coordination and integration of the processes and activities—> to achieve the desired results by optimally using its resources

What does successful management look like?

• optimally allocate resources

• efficient and effective usage of people + resources
  adapt to changes in extr environment

What are the 3 levels of management

1. Strategic

2. Tactical

3. Operational

What is a strategic manager?

Senior execs. Concerned abt interaction firm + external environment

• Develop company goals

• Long term issues

• Growth and overall effect business

What is a tactical manager?

Translate general goals and plans into objectives and activities

• Shorter term

• Coordination of resources

What is a operational manager?

Supervise operations.

• Direct involvement w employees

• Implement specific plans

• link between management and non-management

What are the 4 management functions?

1. Planning-map activities and objectives needed to achieve results

2. Organizing-how to allocate and coordinate resources

3. Leading- energize and guide people

4. Controlling-measure performance, compare objectives, implement chante

What are the historical perspectives of management?

1. Operational perspective

2. Behavioral approach

3. Contemporary Approaches

4. Emergent Perspectives

What is the Operational Perspective of management?

1. Qualitative management- focus on consumer, employee involvement, continuous improvement

2. Scientific Management (Taylor)- use a scientific method approach+ divide work and responsibility, train develop workers for specific functions

What is the Behavioral Perspective of management?

Follet- acknowledge psychological and social parts of human behavior can result in improved productivity and work satisfaction
Hawthorne effect- manager showing concern for employees= + motivation & productivity

Stress relationship between employees and supercisor

What is Maslow’s Hierarchy of needs?

What is the the Systems theory?

An organization is a system of interrelated piece, they function in a holistic way w a common goal

What is the the Contingency theory?

States that there is no “one” best way to manage an org. Situational characteristics differ so we must undersatdn the key contingencies determining the best mode of operation for concrete scenarios

What is the the Learning Organizational theory?

Approach based on an organization anticipating change faster than its counterparts

What is the the Modular Organizational theory?

Outsource non-crucial functions. “Disagregated Corporation”

What is the the Intangible Organizational theory?

Change from tangible (equipment) to intangible ( know-how+ production design) industries