GMS200 - Global Management Chapter 2 Management Learning Past to Present

Flashcards covering key concepts in global management, focusing on classical approaches, behavioral management, and modern management foundations.

Classical Management Thinking

A set of ideas that emphasizes formal organizational structure and the efficiency of operations.

Scientific Management

An approach developed by Frederick Taylor focused on improving labor productivity through systematic studies of work processes.

Administrative Principles

Henri Fayol’s management rules which include foresight, organization, command, coordination, and control.

Bureaucratic Organization

Max Weber's concept of an ideal organizational form characterized by a clear hierarchy, rules, and impersonal relationships.

Hawthorne Studies

Research that highlighted the impact of social and psychological factors on worker productivity.

Maslow's Hierarchy of Needs

A theory proposing that human needs are arranged in a hierarchy, from physiological needs to self-actualization.

Theory X

A management style that assumes workers are inherently lazy and need to be closely supervised.

Theory Y

A management style that assumes workers are self-motivated and thrive on responsibility.

Quantitative Analysis

A management approach that utilizes mathematical and statistical techniques to inform decision-making.

Contingency Thinking

The idea that managerial decisions should depend on the specific circumstances of each situation.

Quality Management System (QMS)

A structured system of procedures and responsibilities for achieving quality policies and objectives.

Evidence-Based Management

Making managerial decisions based on the best available scientific evidence.